Hello Products is an African personal and home care company based in Lagos State, Nigeria and a member of Jagal Investments. We develop, manufacture and distribute a range of high quality personal and home care products that support a healthier life and safer homes throughout Africa.
We are recruiting to fill the position below:
Job Title: Sales Operations Officer
Location: Ikeja, Lagos
Employment Type: Full-time
Job Responsibilities
- Manage and process sales orders on ERP systems, ensuring accuracy and timely invoice generation.
- Coordinate order fulfillment with warehouse and logistics teams to ensure prompt delivery.
- Provide timely and effective responses to customer and distributor inquiries, complaints, and service requests.
- Maintain strong relationships with key distributors (KDs) to support business growth and retention.
- Resolve discrepancies related to orders, invoicing, deliveries, and inventory across multiple warehouse locations.
- Monitor inventory levels and collaborate with relevant teams to ensure product availability.
- Support sales operations by tracking order status, sales performance, and distribution activities.
- Prepare and analyze daily, weekly, and monthly sales and operational reports.
- Plan and coordinate SKU distribution across warehouses nationwide to ensure optimal stock levels.
- Support promotional activities, including incentive processing, promo invoice preparation, and distributor programs.
- Maintain accurate documentation for customers, distributors, and transactions.
Requirements
- HND / B.Sc. in any relevant discipline.
- 1– 2 years post-NYSC experience in customer service operations, preferably in an FMCG environment.
- Must be conversant with the use of Microsoft suite, especially Excel, Word, and Outlook.
- Good analytical skills.
Application Closing Date
17th August, 2026.
https://www.hotnigerianjobs.com/hotjobs/925572/sales-operation-officer-at-hello-products-limited.html