Credit Assessment Officer at Ignite Energy Access

Ignite Energy Access is an Abu Dhabi-based leader in distributed renewable energy solutions, dedicated to providing affordable, reliable, and sustainable electricity to underserved communities across Africa. Now operating across 12 countries and serving over 15million people. Through innovative technology, scalable business models, and impact-driven financing, Ignite Power is transforming lives, fostering economic growth, and driving the continent’s clean energy transition.

We are recruiting to fill the position below:

Job Title: Credit Assessment Officer

Location:  Nationwide
Employment Type: Full-time

Job Purpose / Mission

• The Customer Finance Team plays a pivotal role in ensuring the overall success of our largely unbanked customers in completing their loans and getting continued access to clean, reliable energy.
• The team works cross-functionally with our commercial, customer experience, product development and operations on the ground to ensure that we provide all customers with successful responsible onboarding and offer constant support through adequate monitoring and interventions all the way through the lifetime of our customers’ loans.
• The Credit Assessment Officer provides an amazing opportunity for the right candidate to have a direct impact on how we are revolutionizing credit and financial inclusion for the base of the pyramid.
• S/He will work closely with the Customer finance assessment Team lead, Customer Finance Operations Manager, customer finance team and the commercial team around credit risk analysis, and they are required to review the financial status of new and existing customers to determine their level of risk and make recommendations to the company.

Key Responsibilities

• Support the CF team on carrying out accurate KYC, ensuring correct capturing of IDs, Customer Photos, financial documentation etc.
• Assessing loan qualifications for customers under review by analyzing the customer finances.
• Status, checking the base of customer financial records (Bank statement/Mobile money statementetc.), and personal details on their ability to repay the acquired loan using the system assessment tool.
• Communicate the assessment results to the applicants and sales team in a timely matter.
• Ensure all applied customers are assessed within SLA timelines.
• Run customer credit compliance call to existing customers and review their credit limits to determine if they qualify for an upgrade.
• Educating customers on current payments terms continuously and informing them of the terms and conditions governing the acquired loan.
• Educating Customer Finance Call center, Sales team & all field staff on applicable policies guidelines, processes, and procedures.
• Resolution of customer queries & key stakeholder management.
• Ad hoc tasks as assigned by Manager or Departmental Head.

Requirements
Qualifications:

• 2 years minimum work experience in related areas such as energy access, last-mile product financing, microfinance or similar is a big plus.

Experience:

• HND/Bachelor’s degree in Accounting, Finance, Economics, or any related qualification

Language(s):

• English
• Other indigenous (nice to have).

Knowledge and skills:

• Strong verbal and written communication skills.
• Ability to analyze processes/performance to make suggestions & improvements. decisions that often require tradeoffs, balanced with a bias to action.
• Ability to demonstrate proactivity and independent task execution.
• Ability to work both in teams and independently.
• Ability to work under pressure to meet deadlines.
• Strong data and analytical skills, with the ability to translate analysis to insights.
• Attention to details and ability to assess risk while protecting the interest of customers and the business.
• Deep empathy for the customer and commitment to inclusivity, consumer protection, & responsible financial services within the context of creating a profitable and scalable enterprise.
• Excitement about Ignite’s mission and a deep desire to make an impact on off-grid and financially underserved customers in sub-Saharan Africa.

Application Closing Date
3rd August, 2026. 

Method of Application
Interested and qualified candidates should send their CV to: talent-ng@igniteaccess.com using the Job Title and preferred Location as the subject of the mail.