Syx-Brij Nigeria Limited - Our client, Spesa Food is the food service division of Spesa Super Store, dedicated to delivering fresh, delicious, and affordable meals in a clean, modern, and customer-focused environment. Since our launch, we have experienced steady growth and are expanding our operations to better serve our customers.
They are recruiting to fill the position below:
Job Title: Experienced Eatery Operations Manager
Location: Ikorodu, Lagos
Employment Type: Full-time
Job Summary
- To support this growth, we are seeking an experienced, hands-on, and results-oriented Eatery Operations Manager to oversee the day-to-day operations of our food business, drive operational excellence, and ensure an exceptional customer experience.
- The Eatery Operations Manager will be responsible for managing the overall operations of Spesa Food, ensuring efficient kitchen and front-of-house activities, maintaining high standards of food quality and hygiene, optimizing costs, increasing sales, and leading a high-performing team.
- The ideal candidate must have a proven track record of successfully managing restaurant or eatery operations and possess excellent leadership, operational, and business management skills.
Key Responsibilities
Operations Management:
- Oversee the daily operations of the eatery, ensuring efficient and seamless service.
- Develop and implement operational procedures that improve productivity and customer satisfaction.
- Ensure compliance with company policies, operational standards, and regulatory requirements.
- Monitor opening and closing procedures and ensure operational readiness every day.
Team Leadership:
- Recruit, supervise, coach, and motivate kitchen and front-of-house staff.
- Prepare staff schedules and ensure adequate manpower for each shift.
- Conduct regular staff training on customer service, food safety, hygiene, and operational excellence.
- Foster a positive, disciplined, and performance-driven work culture.
Food Quality & Customer Experience:
- Ensure meals are consistently prepared to the highest standards of taste, presentation, and quality.
- Maintain strict compliance with food safety and hygiene regulations.
- Monitor customer feedback and implement improvements to enhance customer satisfaction.
- Resolve customer complaints promptly and professionally.
Inventory & Cost Control:
- Oversee inventory management, stock replenishment, and supplier coordination.
- Monitor food costs, portion control, and wastage to maximize profitability.
- Ensure proper storage and handling of food items and ingredients.
- Work with the procurement team to maintain adequate stock levels.
Financial & Business Performance:
- Monitor daily sales, operational expenses, and profitability.
- Prepare daily, weekly, and monthly operational and financial reports.
- Develop strategies to increase customer traffic, improve sales, and enhance profitability.
- Identify business opportunities and recommend initiatives to grow revenue.
Compliance & Safety:
- Ensure compliance with health, safety, sanitation, and food handling regulations.
- Maintain cleanliness and organization throughout the kitchen, dining area, and food preparation areas.
- Ensure all equipment is properly maintained and functioning efficiently.
Requirements & Qualifications
- Bachelor's Degree or HND in Hospitality Management, Business Administration, Hotel Management, or a related field.
- 4–6 years experience managing the operations of a busy restaurant, eatery, quick-service restaurant (QSR), or hospitality business.
- Demonstrated experience managing both kitchen and front-of-house operations.
- Strong knowledge of restaurant operations, inventory management, food costing, and customer service.
- Experience supervising and developing teams.
- Excellent leadership, organizational, and problem-solving abilities.
- Proficiency in Microsoft Office applications and restaurant POS systems.
- Ability to analyze operational reports and make data-driven decisions.
- Must reside in Ikorodu or be willing to commute daily.
Core Competencies:
- Leadership and Team Management
- Restaurant Operations Management
- Food Safety & Hygiene Compliance
- Inventory and Cost Control
- Financial Reporting & Budget Management
- Customer Relationship Management
- Staff Development and Performance Management
- Conflict Resolution
- Time Management
- Strategic Thinking
Why Join Spesa Food?
- At Spesa Food, you'll have the opportunity to play a key leadership role in building one of Ikorodu's most exciting food brands.
- We value innovation, teamwork, operational excellence, and customer satisfaction, and we are committed to creating an environment where talented professionals can thrive.
What We Offer
- Salary: N250,000 monthly (commensurate with experience)
- Performance-based bonuses and incentives
- Career growth and leadership development opportunities
- Staff meals
- Employee discounts across Spesa businesses
- A supportive and professional work environment.
Application Closing Date
10th August, 2026.
https://www.hotnigerianjobs.com/hotjobs/926607/experienced-eatery-operations-manager-at-spesa-foo.html