Changeroom was established in 2012 with a vision to produce quality human resource solutions. We plan to achieve this by partnering with our clients to provide highly specialized consulting services in the areas of human resources development and business management services. Our partnership approach affords us the opportunity of working with you to find the most efficient and appropriate solutions to meet your short, medium and long-term goals. In partnering with your organization, we make it our business to understand your business, embrace its values, aims and objectives.
We are recruiting to fill the position below:
Job Title: Empowerment Programs Coordinator
Location: Lagos
Employment Type: Full-time
Key Responsibilities
Program Planning and Coordination:
- Plan, coordinate, and implement empowerment programs, workshops, seminars, and training initiatives.
- Develop program schedules and implementation timelines.
- Coordinate facilitators, speakers, resource persons, and volunteers.
- Liaise with internal departments and external stakeholders to ensure seamless program delivery.
- Coordinate venue arrangements, logistics, and other operational requirements.
- Provide administrative support to the Empowerment Committee.
Participant Registration and Administration:
- Coordinate participant registration and onboarding processes.
- Maintain accurate participant databases and attendance records.
- Confirm registrations and communicate program requirements to participants.
- Monitor participant engagement throughout program lifecycles
Communication and Participant Engagement:
- Manage official communication channels for empowerment programs.
- Coordinate participant communications through:
- Email
- SMS
- WhatsApp Groups
- Moderate and maintain organized communication platforms.
- Disseminate timely announcements, reminders, and program updates.
- Archive inactive communication groups where necessary.
Digital Media and Publicity:
- Coordinate publicity for empowerment programs across digital and traditional platforms.
- Manage empowerment-related content on social media and other digital platforms where applicable
- Ensure program information is accurate, current, and professionally presented.
- Support digital campaigns that promote participant engagement and program visibility.
Financial Coordination and Accountability:
- Support preparation of program budgets.
- Coordinate program-related income and expenditure records.
- Monitor participant payments and registration confirmations.
- Track expenditures relating to empowerment activities.
- Support reconciliation processes and maintain accurate financial documentation.
- Ensure accountability in all financial transactions relating to empowerment programs.
Vendor and Stakeholder Coordination:
- Coordinate vendors and service providers for program execution.
- Maintain productive relationships with facilitators, consultants, and stakeholders.
- Monitor service delivery to ensure quality standards are maintained.
Reporting and Documentation:
- Prepare program reports before, during, and after events.
- Maintain organized records of:
- Programs
- Participants
- Budgets
- Reports
- Communication materials
- Develop and maintain templates, forms, and operational documentation.
- Ensure proper filing and archival of empowerment records.
Digital Projects and Continuous Improvement:
- Coordinate implementation of digital initiatives that improve program administration.
- Recommend process improvements that enhance operational efficiency and participant experience.
Required Competencies:
- Excellent project and event coordination skills.
- Strong organizational and administrative abilities.
- Effective written and verbal communication skills.
- Stakeholder management and relationship-building skills.
- Budget monitoring and financial accountability.
- Problem-solving and decision-making skills.
- Attention to detail and accuracy.
- Ability to manage multiple projects simultaneously.
Qualifications
- Interested candidates should possess a Bachelor's Degree with a minimum of 4 years experience.
Technical Skills:
- Microsoft Office Suite (Word, Excel, PowerPoint).
- Google Workspace.
- Social media management.
- Email communication platforms.
- Online registration systems.
- Basic financial record management.
- Digital collaboration tools.
Personal Attributes:
- Integrity and professionalism.
- Excellent interpersonal skills.
- Strong sense of responsibility and accountability.
- Proactive and self-motivated.
- High level of confidentiality.
- Ability to work under pressure and meet deadlines.
- Team player with strong coordination abilities.
- Commitment to excellence and continuous improvement.
Working Relationships:
The Empowerment Programs Coordinator works closely with:
- Empowerment Committee
- Regional/Provincial/Parish Leadership
- Administrator
- ICT Unit
- Finance Unit
- Facilitators and Trainers
- Vendors and Service Providers
- Program Participants
- External Partners and Stakeholders