inq. is a Global Edge Company providing innovative, business-relevant services that will help re-imaging your future. Headquartered in Mauritius, we were founded in 2013, and we are a Convergence Partners company. We have contact points in 16 African cities, including Johannesburg, Gaborone, Lusaka, Ndola, Blantyre, Lilongwe, Lagos, Abuja, Port Harcourt, Kanu, Abidjan, Yaoundé. Our promise to our clients and stakeholders is to provide simpler, seamless solutions. As a global leading-edge solutions provider, inq. prides itself in providing innovative, business-relevant services in Edge AI and IoT, Fabric, SDN/NFV for Edge Cloud, Secure Access Services Edge and Elastic Edge.
Our strength lies in the great people we have across the business: Edge expertise and our ability to provide global international best practice methodologies customised to local customs in each of our cities of presence. We are driven to assist our clients in Banking, Oil and Gas industries, FMCG, Mining, Health, Real Estate, IT, Public Sector, Logistics companies in their digital transformation journey.
We are recruiting to fill the position below:
Job Title: Solutions Architect
Location: Lagos
Department: Innovation & Partnerships
Reporting to: Head of Innovation & Partnerships
Purpose Statement
The overall purpose of the role described in one sentence:
- Scope, design and price customer specific or bespoke solutions.
Principal Accountabilities/Objectives
Solution Propositions:
- Capture and interpret customer requirements, and design custom solutions to meet identified requirements in line with inq. capabilities and product portfolio.
- Build accurate costing and pricing models for proposed solutions Identify and document any risks to the solution.
- Accurately depict proposed solutions/Statement of Work in High Level technical diagrams Write a comprehensive technical description for complex and custom solutions.
- Solutions should be scalable, repeatable, and utilizing existing standard services as much as possible in Nigeria
BID, RFP, RFQ and Tenders:
- Provide technical responses for Bids, RFP and Tenders, ensuring effective understanding of customer requirements, customer focus and a clear presentation of inq. value proposition Creating pricing for proposals and bespoke tenders, commercial analysis of proposals
Stakeholder Engagement:
- Scoping Session: organize or drive the customer opportunity owners to scoping sessions to ensure customer requirements and key deliverables are understood.
- Meetings: Attend customer engagement meetings/telephone calls with sales team where required
- Pricing: Engage 3rd party suppliers, partners, system integrators, OEM's or VBN product team
- for solutions component pricing where required.
Documentation:
- Create As-built Customer Design Document for complex or custom solutions
- Ensure design documents are uploaded to SharePoint
- Create weekly/monthly Reports on solutions proposed and customer engagement meetings attended with sales
- Attend to all work related task assigned on SAGE ERP
Communications and Work Relationships:
- Internal: Sales Team, Product Development, Engineering, Projects, Legal and customer
- support
- External: All Prospective Customers or Business Partners
- Other Business Units: All Departments
Requirements
Knowledge & Skills:
- Thorough understanding of inq. price book
- Knowledge of Enterprise Architecture models and frameworks (TOGAF) Knowledge of cloud platforms
- Thorough understanding of inq. products and services including MPLS, IPLC, VSAT (IDirect, SCPC), Enterprise Voice, Metrolink, Airlink M2M, WiFi etc.
- Knowledge and understanding of SAGE X3, Salesforce and GSuite-Time management
- Ability to provide timely feedback to key stakeholders Ability to prioritize tasks based on commercial value and feasibility
- Good written and Verbal communication.