Front Desk Officer at Nature Bouquet Aesthetic Clinic

Nature Bouquet Aesthetic Clinic is a wellness and beauty destination dedicated to helping you look and feel your best naturally. We offer advanced aesthetic treatments, skin care, body contouring, and wellness therapies tailored to your glow. We also have a frontal section called Tooth Booth—specializing in professional teeth whitening and smile enhancement for a brighter, more confident you. At Nature Bouquet, we combine nature, science, and care to help you step in and step out glowing.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lekki, Lagos 
Employment Type: Full-time (On-site)

Description

• We are seeking a professional, presentable, and customer-focused Front Desk Officer to serve as the first point of contact for clients.
• The ideal candidate will manage appointments, client relations, sales, and clinic operations to ensure a seamless client experience.

Core Responsibilities
Appointment Management:

• Schedule, confirm, and reschedule client appointments via calls, WhatsApp, DM, and walk-ins
• Send reminders and manage calendars to reduce no-shows.

Client Experience and Reception:

• Warmly welcome clients and ensure a comfortable, upscale clinic environment
• Handle client registration, consent forms, and maintain patient confidentiality

Sales and Upselling:

• Educate clients on treatments, packages, skincare products, and memberships
• Upsell services and follow up on consultations
• Collect feedback and testimonials after treatment

Payments and Administration:

• Process POS, bank transfers, and cash payments. Issue receipts and invoices
• Manage daily sales reports, petty cash, and front desk inventory
• Maintain accurate client records and clinic database

Clinic Coordination:

• Ensure treatment rooms are prepped and the reception area is neat
• Handle client enquiries and resolve complaints professionally

Requirements

• BSc, OND or HND in any field. Hospitality, Marketing, or Health-related courses are an advantage
• 1-2 years experience in front desk, hospitality, spa, or clinic setting
• Excellent communication, interpersonal, and customer service skills
• Computer literate: MS Office, Google Calendar, and booking apps
• Neat, well-groomed, and presentable at all times
• Must be able to work weekends and flexible shifts.

Application Closing Date
6th August, 2026.

Method of Application
Interested and qualified candidates should send their CV to: okereoluchi.hr@gmail.com using the job title as the subject of the email.