RightCom is a cloud-based software company founded in April 2013. We provide customer experience management service and a complementary suite of enterprise software focused on survey and data collection, customer service management, queue management, digital signage, facial analysis, customer success, appointment booking, and data analytics. We are the #1 CX platform in Africa.
We are recruiting to fill the position below:
Job Title: Partner Operations Executive, Anglophone Africa
Location : Lagos
Job Summary
- We are recruiting a partner operations executive, who will manage, enable, and grow our network of strategic partners, ensuring they are well-equipped to market, sell, and support RightCom solutions effectively.
- This role is ideal for a relationship-driven, process-oriented professional who thrives in collaboration and believes in building win–win partnerships.
Responsibilities
Partner Enablement & Support:
- Onboard new partners and ensure full understanding of RightCom solutions and sales processes.
- Design and execute partner training, certification, and performance monitoring programs.
Operational Excellence:
- Coordinate partner agreements, incentive programs, and reporting cycles.
- Maintain accurate partner data and performance dashboards.
Collaboration:
- Work with Marketing and Sales to co-develop campaigns and joint go-to-market initiatives.
- Serve as a key liaison between partners and internal teams for escalations or support needs.
Qualifications
- Bachelor’s degree in Business, Marketing, or related field.
- 2–4 years of experience in partner/channel operations or sales coordination.
- Strong organizational, communication, and multitasking abilities.
- Familiarity with CRM systems (e.g., HubSpot, Salesforce, Zoho CRM, Zoho Bigin, etc).
- Analytical mindset with ability to track and report on partner performance.
What we offer
- Dynamic, growth-oriented work environment.
- Direct exposure to top regional partners and enterprise clients.
- Continuous learning through cross-functional collaboration.
- Competitive compensation and incentive structure.
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/928552/partner-operations-executive-anglophone-africa-at.html