E-commerce Graphic Designer at Key Retail Group

Key Retail Group - From late-night supplier negotiations to overcoming Amazon compliance challenges, our journey has been nothing short of an adventure. We embrace the spirit of innovators and problem-solvers, but we also acknowledge the hard truths—supplier hiccups, shipping nightmares, and the occasional compliance curveball. Every great experiment has its failures, and we’ve had ours. But with an unwavering commitment to learning and growth, we dust ourselves off, recalibrate, and keep pushing forward. As a brand-building powerhouse, we thrive on competency, commitment, continuous learning, and teamwork—turning roadblocks into stepping stones. If you’ve made it this far, you probably already have an idea of what it takes to be one of us.

We are recruiting to fill the position below:

Job Title: E-commerce Graphic Designer

Location: Ojodu, Lagos
Employment Type: Full-time

Job Summary

• We're looking for an experienced E-commerce Graphic Designer to lead the design and development of creative assets across our brands.
• This role goes beyond creating visually appealing graphics, you'll be responsible for producing high-quality, conversion-focused designs that strengthen our brand presence and improve the customer experience across Amazon, our websites, and other digital channels.
• You'll work closely with Product Managers, Marketing, and Management to bring new products to market, improve existing product listings, and develop creative assets that support our overall business goals.
• Your work includes; creating Amazon product listings, A+ Content, website and landing page design, product packaging, labels, marketing assets, and other brand materials.
• This role is ideal for someone who understands e-commerce, pays close attention to detail, and can balance creativity with commercial thinking.
• We're looking for someone who takes ownership of their work, thrives in a fast-paced environment, manages multiple taskseffectively, and consistently delivers high-quality designs that make an impact.
• If you have a strong portfolio, enjoy solving problems through design, and are passionate about creating work that helps products stand out in a competitive market, we'd love to hear from you.

What Success Looks Like:

• Success in this role means consistently delivering high-quality creative work that strengthens our brands, enhances the customer experience, and supports business growth.

Responsibilities
Product Packaging & Label Design:

• You'll be responsible for creating packaging and label designs that reflect the quality of our products and strengthen our brand identity.
• From initial concepts through to production-ready artwork, you'll ensure every design is visually compelling, technically accurate, follow compliance,and ready for manufacture.
• You'll work closely with product managerteams to refine concepts, implement feedback, and maintain consistency across our product range.

Amazon Product Listings:

• You'll take ownership of the creative development of our Amazon product listings, ensuring every image serves a clear purpose.
• Rather than simply producing attractive graphics, you'll create visuals that explain the product, answer customer questions, highlight key benefits, overcome objections, and help customers make confident purchasing decisions.
• From the main image through to the final infographic, every asset should contribute to a stronger customer experience and support improved conversion rates.
• You'll also ensure all listing creatives comply with Amazon's requirements while maintaining a consistent brand identity across our product catalogue.

Amazon A+ Content:

• You'll design A+ Content that strengthens our brand and helps customers better understand our products.
• This goes beyond arranging images and text, you'll be expected to create layouts that guide the customer through the product story, communicate key information clearly, and reinforce why our products deserve their trust.
• You'll work closely with Product Managers to translate product features, customer insights, and market research into engaging visual content that supports both the customer journey and the overall positioning of each product.

Website Design & Optimisation:

• You'll play a key role in shaping the visual experience across our e-commerce websites.
• Whether designing a product page, landing page, homepage banner, or promotional campaign, your work should balance aesthetics with functionality, making it easier for customers to find information, engage with our content, and complete a purchase.
• You'll also identify opportunities to improve existing pages, ensuring our websites remain visually consistent, user-friendly, and aligned with current e-commerce best practices.

Marketing & Brand Creative:

• You'll design creative assets that support product launches, promotional campaigns, website updates, email marketing, paid advertising, and other brand initiatives.
• Every design should be produced with a clear objective in mind, whether that's increasing awareness, driving traffic, supporting a product launch, or improving engagement.
• We're looking for someone who understands that effective design isn't just about creativity, it's about communication and results.

Product Mock-ups & Visual Assets:

• You'll create realistic product mock-ups and presentation assets that accurately represent our products across Amazon, our websites, marketing campaigns, and internal presentations.
• Your work should help customers visualise our products before purchase while providing internal teams with high-quality creative assets that support business decisions and product launches.

Cross-Functional Collaboration:

• Design doesn't happen in isolation.
• You'll work closely with Product Managers, Marketing throughout the product development process, contributing ideas, interpreting creative briefs, providing design solutions, and ensuring projects are delivered on time without compromising quality.
• You'll be expected to manage multiple taskssimultaneously, prioritise effectively, communicate proactively, and maintain high standards even when working under pressure.

Creative Ownership & Quality Assurance:

• We're looking for someone who takes genuine ownership of their work.
• Before any design is published, you'll be expected to review it thoroughly for accuracy, consistency, alignment with our brand guidelines, and overall quality. You should be comfortable receiving feedback, making improvements where necessary, and continually looking for ways to raise the standard of our creative output.
• We value designers who are proactive, detail-oriented, and constantly looking for better ways to communicate, present, and strengthen our brands through thoughtful design.

Requirements

• A minimum of 3 years' professional experience as a Graphic Designer, preferably within an e-commerce business or agency.
• Proven experience creatingProduct Listings and A+ Content.
• Strong experience designing websites, landing pages, and other digital assets, with a good understanding of user experience and conversion-focused design.
• Experience designing product packaging and labels for commercial products.
• Advanced proficiency in Adobe Photoshop and Adobe Illustrator.
• Experience working with WordPress is highly desirable.
• A solid understanding of typography, colour theory, layout, composition, visual hierarchy, and brand consistency.
• Experience preparing print-ready artwork for packaging and label production.
• The ability to interpret creative briefs and turn ideas into clear, engaging, and commercially effective designs.
• An understanding of customer behaviour and the ability to create designs that communicate value and support purchasing decisions.
• The ability to manage multiple tasks, prioritise competing deadlines, and consistently deliver high-quality work.
• Exceptional attention to detail and a commitment to maintaining high design standards across every project.
• Strong communication and collaboration skills, with the ability to work effectively with Product Managers, Marketing, and other cross-functional teams.
• A proactive attitude, strong sense of ownership, and the ability to work independently with minimal supervision.
• A willingness to receive feedback, continuously improve, and adapt to new tools, technologies, and design trends.
• Experience using Blender or other 3D rendering software is an added advantage.
• Previous experience working with Amazon FBA brands or consumer product brands will be a strong advantage.
• A strong portfolio demonstrating relevant experience is mandatory and will form a significant part of our shortlisting process.

Who We're Looking For:
We're looking for someone who:

• Has proven experience creating high-quality Product Listings, A+ Content, websites, and other e-commerce design assets.
• Takes pride in producing work that is well thought out, visually engaging, and completed to a high standard.
• Pays close attention to detail and consistently delivers accurate, polished work with minimal revisions.
• Takes ownership of projects, manages their time effectively, and can be relied upon to meet deadlines.
• Understands how design influences customer perception and creates visuals that communicate clearly and support buying decisions.
• Works well with others, communicates effectively, welcomes feedback, and uses it to continually improve.
• Is proactive, organised, and always looking for better ways to solve problems and improve the quality of their work.

This Role Is Probably Not for You If...

• Your experience is mainly limited to social media flyers, posters, or other basic graphic design work with little or no e-commerce experience.
• You don't have a portfolio that demonstrates the type and quality of work we're looking for.
• You struggle to manage multiple projects, work to deadlines, or maintain quality under pressure.
• You dislike feedback, avoid revisions, or prefer to move on after the first version of a design.
• You prefer to be given step-by-step instructions rather than taking ownership and using your initiative.
• You overlook the finer details or are comfortable submitting work without thoroughly reviewing it.
• You're looking for a role where you'll only work on one type of design project, as this position involves a wide variety of creative work across multiple brands.

Why Join Us

• We are working towards a world where every customer feels heard, valued, and understood.
• A business where every employee is empowered to grow, collaborate, and thrive.
• Underpinned by a lasting foundation of trust and stability.

Salary
N250,000 - N375,000 / month.

Application Closing Date
30th August, 2026.

How to Apply
Interested and qualified candidates shouldsend their CV to: recruitment@keyretailgroup.com using "Application – E-commerce Graphic Designer" as the subject of the email.

Your application should include:

• Your updated CV.
• A portfolio showcasing your most relevant work.
• Answers to the application questions below.

Note: Applications submitted without a portfolio and answers to the questions will not be considered.

Application Questions
As part of your application, please answer the following questions:

• Which three projects in your portfolio best represent your work, and why did you choose them?
  • Tell us about a Product Listing, A+ Content, website, or packaging project you've worked on that you're particularly proud of. What was your role, and what was the outcome?
  • Which design software and tools do you use most frequently, and how do they fit into your workflow?
  • You're working on a product listing that's due tomorrow, but after reviewing your first draft, the Product Manager asks for major changes that require several hours of additional work. How would you respond?
  • Why are you interested in joining Key Retail Group, and what do you think makes you a strong fit for this role?

Recruitment Process & What We Look For

• Our recruitment process consists of five stages designed to assess both your technical ability and your overall suitability for the role.
• We're looking for a designer who takes pride in their work, pays attention to detail, communicates well, and takes ownership of every project. We value creativity, but we're equally interested in your ability to follow a brief, solve design problems, meet deadlines, and produce work that supports our brands and helps our products stand out.
• If you're passionate about e-commerce design, enjoy creating work that makes an impact, and are committed to delivering high-quality creative work consistently, we'd love to hear from you.