Product Manager at Crown Interactive

Crown Interactive delivers innovative, cost-effective, service aggregation solutions to the Telecom, Media and Technology-based sectors. Starting in 2005, this London-based business has gained ground-breaking expertise integrating business systems with evolving information technology.

We are recruiting to fill the position below:

Job Title: Product Manager 

Location: Lagos

Job Objective

• To manage a set of products or product lines over the life of the product from ideation through development, launch sale and finally discontinuance.
• To interface between the market and the product team during development representing the voice of the customer.

Key Roles and Responsibilities

• Partner with product, growth, marketing and operations team to conduct an in depth quantitative analysis that guide strategic decisions.
• Make recommendations based on detailed analysis and a deep understanding of company’s business.
• Build and maintain reports, models and visualizations which provide insight into users experiences and business performance.
• Contribute to the team and company data culture through peer collaboration, training, coaching etc.
• Perform product system impact analysis to determine affected functional areas of application and data model.
• Participate in bug review meetings and product release decision making.
• Ability to gain an understanding of the customer experience, identify and fill product gaps.
• Generate new ideas that grow market share, improve customer experience and drive growth.
• To recommend the nature and scope of present and future product lines by reviewing product specifications and requirements, appraising new product ideas and /or product or packaging charges
• Translate product strategy into detailed requirements and prototypes
• Develop and maintain a business proposal for continued investment into the products
• Bring new products to the market by analysing proposed product requirements and product development programs
• Prepare return on investment analysis; establish time schedules with the engineering and manufacturing teams.
• Work closely with the engineering team to deliver with quick time to market and optimal resources
• Drive product launches including working with public relations team, executives and other product management team members.
• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed.
• Ability to drive changes to the products and processes to create improvement
• Keep an update on customers and solicit feedback on company products and services
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Responsible for mentoring and Training Team Members
• Carry out any other duties as assigned by management from time to time.

Key Performance Indicators

• Achieve 80% successful product launch
• Timeliness and minimal error in function deliverables
• Quality of output in relation to job functions
• Demonstrated the ability to communicate effectively and professionally with internal and external associates

Requirements
Experience and Qualifications:

• A Good University Degree with a minimum of 5 years in product management.
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Track record of using qualitative and quantitative data to prioritize and drive decision making.

Required Skills and Competencies:

• Proficient in productivity applications such as microsoft office , project or basecamp.
• Efficient in using collaboration and CRM tools such as Slack, JIRA, Aha and Salesforce.
• Metrics driven : strong analytical and synthesis skills are a must , including the ability to absorb and process large amounts of data into actionable information
• Partner with product, growth, marketing and operations team to conduct an in depth quantitative analysis that guide strategic decisions.
• Make recommendations based on detailed analysis and a deep understanding of company’s business.
• Build and maintain reports, models and visualizations which provide insight into users experiences and business performance.
• Contribute to the team and company data culture through peer collaboration, training, coaching etc.
• Perform product system impact analysis to determine affected functional areas of application and data model.
• Participate in bug review meetings and product release decision making.
• Good writing and communication skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@cicod.com using the Job Title as the subject of the mail.