Operations Manager at Toasties Limited

Toasties Limited is a fast-casual dining restaurant chain located in Lagos, Nigeria. We specialize in hot toasted fusion sandwiches and offer a range of specials. Our focus is to bring out-of-the-box meal selections to Lagos’ on-the-go consumer. Using quality ingredients and efficient service, Toastiesaims to put variety, creativity and great tasting products in the hands of every customer.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Lagos
Employment Type: Full-time

Job Summary

• We are seeking an experienced and results-driven Operations Manager to oversee the daily operations of our restaurant outlets.
• The ideal candidate will drive operational excellence, improve profitability, ensure exceptional customer service, and lead high-performing teams.

Key Responsibilities

• Oversee daily operations across all outlets.
• Drive sales, profitability, and operational efficiency.
• Ensure compliance with company SOPs, food safety, and HSE standards.
• Lead, coach, and develop Restaurant Managers and outlet teams.
• Monitor inventory, labour, and food costs.
• Analyze operational performance and implement improvement initiatives.
• Ensure excellent customer experience and resolve escalated issues.

Requirements

• Bachelor's Degree in Business, Hospitality, or a related field.
• Minimum of 7years' hospitality operations management experience, preferably in QSR or hospitality.
• Strong leadership, analytical, and problem-solving skills.
• Proven ability to manage multiple locations and deliver business results.
• If you are passionate about operational excellence and leading teams to success, we'd love to hear from you.

Application Closing Date
10th August, 2026.

How to Apply
Interested and qualified candidates should send their CVs to: hr@biscuitboneblog.com using the job title as the subject of the mail.