Front Desk / Customer Support Personnel at Intavalto

Intavalto Nigeria Limited is a diversified technology company based in Abuja, Nigeria, specializing in smart home automation, renewable energy products, and infrastructure solutions. We support both public and private sector clients across Sub-Saharan Africa, offering services that range from planning and design to financing, construction, operations and maintenance of critical infrastructure projects. We're committed to technical excellence, sustainability and innovation, leveraging a skilled and diverse workforce.

We are recruiting to fill the position below:

Job Title: Front Desk / Customer Support Personnel

Location:  Abuja (FCT)
Employment Type: Full-time

Job Summary

• The front desk executive serves as the first point of contact for all visitors, customers, partners, employees, and stakeholders interacting with Intavalto.
• The role is responsible for delivering a world-class customer and visitor experience by ensuring professional reception services, efficient administrative support, and exceptional customer service across all communication channels.
• This individual shall serve as the face and voice of the organisation and play a critical role in shaping the company's image and reputation.

Responsibilities
Reception & Visitor Management:

• Welcome and receive all visitors in a courteous and professional manner.
• Maintain a clean, organizedand professional reception environment.
• Register all visitors and ensure adherence to company access procedures.
• Promptly notify employees of visitor arrivals.
• Coordinate visitor seating and hospitality arrangements.

Telephone & Communication Management:

• Answer all incoming calls promptly and professionally.
• Direct calls and enquiries to the appropriate departments.
• Maintain excellent telephone etiquette at all times.

Customer Support Management:

• Respond to enquiries relating to general company information
• Technical support requests
• Complaints and escalations

Requirements

• Bachelor's degree in business administration, mass communication, public administration, customer service management, hospitality management or a related discipline.
• 1–3 years relevant experience in front desk management, reception administration, customer service, help desk support or office administration.
• Proficiency in microsoft Office Suite, Email Management Systems, CRM Platforms, customer service tools, and office administration systems.

Salary 
N130,000 - N150,000 per month.

Application Closing Date
10th August, 2026.

How to Apply
Interested and qualified candidates should send their CV to: hr@intavalto.com using the job title as the subject of the email.