Sales Support Officer at JMG Limited

JMG is a highly diversified electro-mechanical solution provider, offering a wide-ranging portfolio that includes power generation, Solar power, Electrical infrastructures, Air compressors, Vertical transportation, and HVAC Cooling solutions. With over 25 years of experience in Africa and strong partnerships with world-renowned brands such as FG Wilson, Legrand, ABB, Kaeser Compressors, Trane, TK Elevator, LONGi, Deye, Must, Livfast, Lithion and EAE Electric, JMG combines global technologies with regional expertise to meet the development needs of the African market. Our workforce comprises nearly 1600 dedicated professionals who work with unwavering passion to deliver top-notch products and services. We hold 'ISO' certifications, ensuring our commitment to safeguarding quality, the environment, and people's health and safety. 

We are recruiting to fill the position below:

Job Title: Sales Support Officer

Location: Lagos
Employment Type: Full-time

Job Summary

• The Sales Support Officer will be responsible for providing administrative and operational support to the sales team to ensure efficient execution of sales activities and achievement of business objectives.
• You will coordinate customer orders, maintain sales records, prepare reports, and serve as a key link between customers, sales personnel, and internal departments to enhance customer satisfaction and drive revenue growth.

Minimum Requirements

• Provide administrative and operational support to the sales team to ensure smooth day-to-day activities.
• Process customer orders, quotations, invoices, and other sales-related documentation accurately and promptly.
• Maintain and update customer records, sales databases, and CRM systems.
• Coordinate with logistics, finance, and warehouse teams to ensure timely order fulfillment and delivery.
• Respond to customer inquiries, complaints, and requests, escalating issues where necessary.
• Prepare periodic sales reports, forecasts, and performance analyses for management review.
• Monitor sales activities and assist in tracking sales targets and key performance indicators.
• Support the preparation of tenders, proposals, presentations, and other sales materials.
• Follow up with customers regarding orders, payments, and service delivery.
• Ensure compliance with company policies, procedures, and customer service standards.

Qualifications

• Bachelor's Degree in Business Administration, Marketing, Sales, Economics, or a related field.
• 0–2 years of experience in a sales support, sales administration, customer service, or related role.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.
• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Experience working within a manufacturing, trading, FMCG, or similar business environment is an added advantage.
• Strong understanding of sales processes, customer relationship management, and order fulfillment procedures.

Application Closing Date
26th August, 2026.

How to Apply
Interested and qualified candidates should send their CV to: career@jmglimited.com using the Job Title as the subject of the mail.