Digital Revenue, Ecommerce & IT Professional at Jumbo Health and Wellness Limited (Jumbo Sports) - Hybrid

Jumbo Health and Wellness Limited (Jumbo Sports) is a leading Nigerian provider of fitness, sports, and wellness solutions. Since 1998, we have specialized in the supply, installation, and maintenance of premium gym equipment, sports equipment, wellness products, and related solutions for individuals, corporate organizations, hospitality businesses, educational institutions, and government agencies. With a commitment to quality, innovation, and exceptional customer service, we help our clients create healthier and more active lifestyles. At Jumbo Sports, we are passionate about developing talented professionals and fostering a collaborative, performance-driven workplace where employees can grow and make meaningful contributions.

We are recruiting to fill the position below:

Job Title: Digital Revenue, Ecommerce & IT Professional

Location: Lagos 
Work Condition: Hybrid

Job Summary

• We're looking for a commercially-driven, tech-savvy professionalto own our digital revenue engine end-to-end.
• This role sits at the intersection of e-commerce growth, customer experience, and IT support.
• You'll drive revenue across all digital channels, ensure a seamless customer journey from first click to post-sale support, and support the company's IT infrastructure and cybersecurity posture.
• If you're someone who thinks in KPIs, gets hands-on with CRM data, can rally cross-functional teams, and is equally comfortable talking conversion rates as you are talking network uptime, this role is built for you.

Key Responsibilities

• Drive Digital Revenue: Own and deliver digital revenue targets across all channels; lead generation, conversion optimization, and scaling of high-performing channels.
• Shape Digital Strategy: Develop and execute growth strategies and campaigns, backed by market and competitor insight.
• Own the Numbers: Track and optimize KPIs (CPL, ROAS, conversion rates); deliver data-driven performance dashboards to leadership.
• Govern CRM & Leads: Ensure disciplined CRM usage (e.g., Zoho), accurate lead attribution, and SLA-driven follow-up across the full sales pipeline.
• Elevate Customer Experience: Oversee all digital touchpoints (website, social, chat, WhatsApp) to deliver consistent, high-quality engagement from inquiry to post-sale.
• Support IT & Cybersecurity:Support IT infrastructure, systems uptime, data security, backups, and disaster recovery across all branches.
• Manage Vendors & Procurement: Oversee relationships with IT/telecom vendors and manage hardware/software procurement and licensing.
• Build & Lead a Team: Support the management of a cross-functional team spanning digital sales, performance marketing, CX, and IT support; set KPIs and coach for high performance.
• Collaborate Across the Business: Partner with Sales, Branch Managers, HR, Operations, and Supply Chain to align digital strategy with offline execution.
• Drive Process Excellence: Implement SOPs, escalation frameworks, and reporting standards that scale with the business.

What We're Looking For

• Proven experience in digital marketing, e-commerce, or revenue growth leadership
• Strong grasp of CRM systems, performance marketing metrics, and IT infrastructure fundamentals
• Track record of leading cross-functional teams and driving measurable revenue outcomes
• Comfortable owning both commercial strategy and technical / IT governance
• Strong analytical, communication, and stakeholder management skills.

Salary
N300,000 – N400,000 monthly.

Application Closing Date
15th August, 2026.

Method of Application
Interested and qualified candidates should send their updated CV to: hrjumbo97@gmail.com using "Digital Revenue & Customer Experience Executive" as the subject of the email.

Note: Only shortlisted candidates will be contacted.