Sales and Relationship Officer at Netzence Sustainability Limited

Netzence Sustainability Limited is a sustainability technology and management company dedicated to combating climate change by making carbon emissions reduction accessible, actionable, and rewarding. We are committed to realizing the 2030 emission reduction target, the 2050 and 2060 Net Zero targets, and the United Nations’ Sustainable Development Goals (SDGs).

Founded on the principles of innovation, collaboration, and firm commitment to the planet, we are driven by a singular, transformative vision -to spearhead a sustainable transformation and contribute significantly to achieving critical global sustainability milestones.

We are recruiting to fill the position below:

Job Title: Sales and Relationship Officer

Location: Nigeria

Role Summary

• The Sales & Relationship Officer will be responsible for supporting revenue growth through client acquisition, onboarding, and relationship management.
• This role works closely with internal teams to ensure partners and clients receive excellent service while maximizing product adoption and retention across the company’s fintech solutions. Fintech experience is mandatory.

Key Responsibilities

• Identify, engage, and onboard new clients and business partners.
• Manage day-to-day relationships with assigned clients, acting as the primary POC.
• Achieve revenue targets as set out by management.
• Support sales activities including lead generation, product presentations, and proposal preparation.
• Assist clients through onboarding, documentation, and activation processes.
• Promote Netzence products and services such as payment solutions, digital wallets, collections, payouts, or lending programs.
• Collaborate with compliance, operations, and risk teams to ensure smooth and compliant client onboarding.
• Monitor client performance, transaction volumes, and product usage.
• Address client inquiries, complaints, and operational issues in a timely manner.
• Identify upselling and cross-selling opportunities based on client needs and usage patterns.
• Support contract execution, pricing discussions, and renewals.
• Maintain accurate client records, sales pipelines, and CRM updates.
• Gather client feedback and market insights to support product and process improvements.
• Support retention initiatives and strengthen long-term client relationships.

Qualifications

• Bachelor’s degree in business administration, marketing, finance, economics, or a related field.
• 1 – 3 years of experience in sales, relationship management, account management, or business development within fintech, banking, or financial services.
• Strong interpersonal and relationship-building skills.
• Good understanding of fintech products such as payments, digital wallets, or merchant acquiring.
• Strong communication, negotiation, and presentation skills.
• Ability to explain technical or financial products in a simple, client-friendly manner.
• Proficient in Microsoft Office tools and CRM systems.
• Self-motivated, target-driven, and results-oriented.
• Strong organizational and time-management skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online