ACE Recruiters Limited - Our client, FINEX Microfinance Bank, is recruiting to fill the position below:
Job Summary
- FINEX Microfinance Bank is seeking highly motivated, result-oriented, and experienced Sales Executives to drive customer acquisition, deposit mobilization, loan generation, and portfolio growth. The ideal candidate will possess strong sales, relationship management, and business development skills with a proven track record in the banking, microfinance, fintech, insurance, or financial services sector.
- The role requires aggressive market penetration, customer relationship management, and achievement of assigned sales and financial targets while ensuring compliance with the Bank's policies and regulatory requirements.
Key Responsibilities
Business Development & Customer Acquisition:
- Identify and acquire new individual and corporate customers.
- Market and sell the Bank's products and services including savings accounts, current accounts, fixed deposits, loans, and digital banking solutions.
- Develop and implement sales strategies to increase market share and customer base.
- Generate quality leads through field marketing, referrals, networking, and direct sales activities.
- Build and maintain a strong pipeline of prospective customers.
Deposit Mobilization:
- Drive deposit mobilization efforts to achieve assigned liability targets.
- Source and manage high-net-worth individuals (HNIs), SMEs, cooperatives, associations, and corporate clients.
- Develop strategies for attracting and retaining deposit customers.
- Ensure sustained growth in customer deposits and account balances.
Loan Generation & Portfolio Management:
- Source qualified loan prospects in line with the Bank's lending policies.
- Conduct preliminary assessments of loan applicants.
- Support loan documentation and disbursement processes.
- Monitor loan performance and support recovery efforts where necessary.
- Maintain a healthy loan portfolio with minimal delinquency.
Relationship Management:
- Build and maintain strong relationships with existing and prospective customers.
- Conduct regular customer visits to identify opportunities for business growth.
- Address customer inquiries, complaints, and service issues promptly.
- Ensure high levels of customer satisfaction and retention.
Market Intelligence:
- Monitor competitor activities and market trends.
- Gather customer feedback and provide market insights to management.
- Identify emerging business opportunities within assigned territories.
Reporting & Documentation:
- Prepare and submit daily, weekly, and monthly sales activity reports.
- Maintain accurate records of customer engagements, sales activities, and portfolio performance.
- Ensure proper documentation of all accounts and transactions.
Compliance & Risk Management:
- Adhere strictly to KYC (Know Your Customer), AML (Anti-Money Laundering), and regulatory requirements.
- Ensure all customer onboarding processes comply with internal policies and CBN regulations.
- Protect customer information and maintain confidentiality at all times.
Key Performance Indicators (KPIs)
- Monthly deposit mobilization target achievement
- Number of new accounts opened
- Value of deposits mobilized
- Loan disbursement target achievement
- Loan portfolio quality
- Customer retention rate
- Cross-selling ratio
- Revenue generation
- Recovery performance
- Customer satisfaction score
Qualifications & Experience
Educational Requirements:
- Bachelor's Degree or HND in Banking & Finance, Business Administration, Marketing, Economics, Accounting, or related disciplines.
Experience Requirements
- 2–5 years proven sales experience in:
- Microfinance Banking
- Commercial Banking
- Fintech
- Insurance
- Investment Services
- Other Financial Institutions
- Demonstrated track record of meeting or exceeding sales and deposit mobilization targets.
Required Skills & Competencies:
Technical Skills:
- Deposit mobilization
- Loan sourcing and recovery
- Business development
- Customer relationship management
- Sales pipeline management
- Credit analysis (basic)
- Microsoft Office Suite proficiency
Behavioral Competencies:
- Excellent communication and negotiation skills
- Strong interpersonal and networking abilities
- Target-driven and self-motivated
- High level of integrity and professionalism
- Problem-solving and decision-making skills
- Resilience and ability to work under pressure
- Strong customer service orientation
Additional Requirements:
- Strong knowledge of the local market and business environment.
- Ability to work extensively in the field.
- Existing network of prospective clients will be an added advantage.
- Must be willing to meet and exceed assigned sales targets.