Customer Support Associate (Remote) at 10Alytics

10Alytics - We are an Educational technology company that educates both individuals and corporate firms across Africa, the Middle East and Europe on the data and tech skills crucial for contemporary business practices. Our training programs cater to beginners, offering comprehensive guidance in both soft and technical skills, alongside top-rated employability sessions designed to enhance your professional profile. Having trained 70,000+ individuals across North America, Europe, the Middle East, and Africa, we are committed to supporting you on your learning journey. In addition to our training initiatives, our consulting team has assisted more than 70 organizations across Africa, Europe and North America in structuring their business data, establishing data warehouses, and implementing efficient processes enabling the identification of insights for strategic decision-making.

We are recruiting to fill the position below:

Job Title: Customer Support Associate

Location: Nigeria
Work Mode: Remote

Job Description

• Serve as the primary point of contact for learners, providing timely support, resolving inquiries, and ensuring a smooth experience throughout their training journey.
• You will manage learner communications, support onboarding activities, maintain accurate records within the CRM, and drive participant engagement through regular follow-ups and outreach.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online