Protégé Management - Our client, a premium lifestyle brand that brings together wellness, fitness, hospitality, business, and community in a world-class destination, is recruiting a suitable candidate to fill the position below:
Job Title: Receptionist / Membership & Concierge Coordinator
Location: Abuja (FCT)
Employment Type: Full-time
Job Responsibilities
- Greet every member and guest by name; own the arrival and departure experience.
- Manage bookings across training sessions, treatments, diagnostics, the boardroom, and dining. Coordinate member requests end-to-end: reservations, guest passes, special arrangements, follow-ups.
- Maintain accurate member records, preferences, and visit notes in the CRM.
- Handle membership enquiries and tour scheduling with discretion; support the membership sales process.
- Manage guest access in line with club policy (invitation-only protocols, guest limits).
- Resolve issues instantly and gracefully; escalate only when necessary.
- Maintain the presentation of reception and front-of-house areas at all times.
Candidate Requirements
- Minimum 3–5 years of front-of-house or guest relations experience in a premium environment. Impeccable grooming, presentation, and personal polish.
- Excellent written and spoken English; warm, confident telephone and in-person manner.
- Discretion and confidentiality — comfortable serving executives, diplomats, and high-net-worth individuals without familiarity or intrusion.
- Highly proficient with booking systems, CRM software, and general business technology.
- Strong organisational skills and calm under pressure.
Personal Attributes:
- Naturally warm, poised, and unflappable.
- Obsessive attention to detail and memory for people.
- High emotional intelligence; reads the room.
- Proactive and anticipatory — solves needs before they are voiced.
Application Closing Date
10th August, 2026
How to Apply
Interested and qualified candidates should send their CV (PDF) to: jobs@protegemanagement.com.ng using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/934207/receptionist-membership-concierge-coordinator-at-a.html