Etisalat's vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel
Etisalat Nigeria is currently recruiting to fill the below position:
Job Title: Analyst.SIM Reg Operations
Location: Lagos
Job Summary
- The SIM Registration Analyst shall be responsible for providing operational and administrative support to all SIM Registration Operations Support Units (HR, Finance, Distribution Operations, IT, 3rd Party SIM Registration Agents, SIM Registration Officers/Supervisors, the Regional Teams, and the SIM Registration Officer s Management Agencies).
Job Responsibilities
Major Areas of Responsibilities will include but is not limited to:
- SIM Registration Operations Key Performance Indicators (KPI) Reports & Analysis
- SRO Salary schedule computation, analysis and circulation to relevant stakeholders
- SIM Registration Incentive/Commission schedule computation, analysis and circulation to relevant stakeholders
- Resolution of all queries arising from the above reports and schedules
- Management of the SIM Registration Device Database
- Reduction in the number of inactive/non performing devices
- Provide operational support to the Regional Analysts, SIM Registration Supervisors, etc.
Principal Functions
- Support the SIM Registration Manager in the fulfilment of the objectives of the Unit
- Ensure timely and accurate reporting of all SIM Registration Operations Management ReportsWeekly KPI review report, SRO sales report, Operations Committee report.
- Weekly Activities report, and Monthly SR Operations Performance review report.
- Ensure timely and accurate computation and circulation of SIM Registration Officers/Supervisors Salaries/ transportation allowances and following up with relevant stakeholders for prompt action.
- Ensure timely and accurate dump of SIM Registration Incentive calculation data for Finance on the Sales Shared FolderEnsuring completeness and correctness of the SIM Registration data base as well as profiling and management of all SIM Registration devices to ensure optimal performanceResolution of all queries and providing administrative/operational support to all stakeholders
- Training of SIM Registration Officers on Policies, Process & Procedures Liaison with the SIM Registration Management Agencies (U-Connect, RIL & C&I to resolve all issues relating to the SROs and SRO Supervisors
- Ensure all vacant SIM Registration device/location is filled with the required SIM Registration Officer or 3rd Party Agent.
Educational Requirements
- Bachelor s degree in statistics, mathematics, computer science or Engineering
Experience,Skills & Competencies
- Data Mining skills.
- Good Report Writing and Analytical skills.
- Time Management.
Method of Application
Interested and qualified candidates should:
Click here to apply online
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Analyst.SIM Reg Operations