MainOne's success is built on having talented and highly proficient people within their respective fields as the driving force behind our business
A job in MainOne is different from any other you have had. With joining MainOne you'll be challenged, inspired and proud as you become a part of something big.
We are recruiting to fill the position below:
Job Title: Transmission Implementation & 3rd Level Support Manager
Location: Lagos
Department: Technical
Reporting Line: Head/CTO, Network Engineering
Responsibilities
The Transmission Implementation & 3rd Level Support Manager will be responsible for complete fulfilment of MainOne transmission network and architectural contracts. Direct the implementation personnel on moderate or large projects, or a combination of several smaller projects requiring interdivisional coordination. Coordinates administrative matters, scheduling and unit operations.
Participate in project proposals or other project development activities. Other duties as assigned include third- level support for the entire Transmission network comprising of Huawei OSN series, Dragon Wave HC & HC+, ECI & RAD ETX series equipment within and outside Nigeria. In addition, the Manager will be responsible for the following:
- Effective coordination of network faults handling.
- Coordinate the execution of RPRs (re-provision requests) on DragonWave HC+, Huawei OSN series (especially OSN3500, OSN500 & OSN8800) and ECI box (BG-20 & BG-30) platforms within the operational level agreement (OLA).
- Manage all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications.
- Directs the preparation of reports to evaluate network traffic loads and identification of future needs for additional hardware and/or software required to maintain efficient growth patterns and levels of satisfactory service.
- Prepares budget for operating unit.
- Reviews analysis of telecommunication system needs and establishes goals, objectives, priorities, and prepares appropriate budget documents.
- Direct effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity.
- Ensure that Main One’s global and metro fiber network documentation is always accurate and up to date.
- Coordinate with the sales team in formulating and building up proposal knowledge, including making technical demos and presentations to Main One customers.
- Establishes network system standards and policies concerning connectivity, operation, and growth.
- Coordinate with the sales team in formulating and building up proposal knowledge, including making technical demos and presentations to Main One customers.
- Directs a program for service and repair and inventory.
Contact:
- You will be required to work across all functions within the organization.
Qualifications
- A Bachelor's Degree or Equivalent in Electrical/Electronics and Telecommunication Engineering.
- Minimum of (8) eight years’ work experience with at least four (4) in transmission & distribution.
- A strong knowledge of microwave transmission and must have undergone key trainings in optical and wireless networks with focus on SDH/PDH/IP transmission standards/protocols.
- Must have ability to deal effectively with a wide variety of industry, government and public contracts on project-related matters.
- In-depth knowledge of IP and IP related Technology and protocols such as BGP, MPLS, and DNS etc.
- Strong knowledge of the Nigerian telecommunication market and/or experience working in a telecommunications environment.
- Ability to interpret topography, network design maps and AutoCAD Designs/and or Visio app.
- Independent complex work experience in network operations/planning/transmission and leadership ability at the managerial level.
- Ability to use E-Analyzer, SDH Analyzer and other signal testing tools/instrument and diverse bandwidth test apps.
- Knowledge of a vendor network management system.
- Ability to develop and implement a strategic plan for the acquisition, installation, and maintenance of a telecommunications system.
- Ability to establish effective working relationships with public officials, vendors, and other agency managers.
Other Competencies Required:
- Excellent written & verbal communication skills
- Time management skills
- Team work abilities
- Ability to work well under pressure
- Solid foundation in electronics theory
- Strong analytical and problem solving skills
- Demonstrated mastery of telecommunication industry standards, dimensioning transmission network element systems, ITU, and ANSI/ETSI etc.
Demands of the Job:
- Ability and willingness to work long hours and meet tight deadlines;
- May be required to travel out of station
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidate should:
Click here to apply online
Note: When the page opens, click on "Transmission Implementation & 3rd Level Support Manager"