Pragmatic Technologies - We are a leading niche technology player in retail and corporate markets for Inverters, Automatic Voltage Regulators (AVR), Consumer Electronics and Home appliances. We require vibrant, result-oriented and achievement driven individuals who seek to advance their careers in a dynamic environment to fill the position below:
Job Title: Repair Administrator
Location: Lagos
Responsibilities
- Attend to customers complaints relating to technical faults on the company products.
- Receive incoming returned products (defective) from customers.
- Verify all incoming returned products to authenticate receipt of items i.e. customer information and product registration.
- Liaise with the customer and workshop regarding the status of product repair.
- Communicate the repair charges to customers.
- Proper documentation and maintenance of the database system.
- Release repaired products to customers
- Test repaired products for customers at collection point.
Qualifications, Skills and Experience
- OND/City and Guild/ NABTEB in Electrical/Electronic Engineering
- 1 -2 years’ relevant experience
- Knowledge of electrical/ electronic devices
- Strong organizational and time management skills
- Ability to effectively address issues at all levels of management
- Collaborative, flexible and adaptable
- IT Savvy; Working knowledge of Microsoft Office applications including Outlook, Word and Excel
Application Closing Date
16th September, 2016.
How to Apply
Interested and qualified candidates should send their Applications with CV's specifying the position of interest to:
[email protected]