Teclab is a specialist consulting firm dedicated to human resource services and management. Founded on a philosophy and style that has positioned her to consistently provide a reliable and effective work force as well as manage total overhaul, re-engineering and training services to her numerous clients since 2006.
We are recruiting to fill the position of:
Job Title: Waiter
Location: Lagos
Job Description
Core purpose of the Job:
- Ensure that all guests are served to the hotels standard in the Restaurant / Bar / Lounge areas.
- Display highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas.
- Takes orders for, serves (where applicable, prepares) food and beverages to guests as per the hotels standards in a friendly, timely and efficient manner.
Task Complexity
You are required to;
- Provide excellent customer services that promote satisfaction
- Greet customers and present menu
- Make recommendations or share additional information upon request
- Arrange table settings and maintain tables clean and tidy
- Check products for quality and correct any problems that keep them from enjoying their meal/drink
- Deliver checks and collect payments
- Cooperate with all serving and kitchen staff
- Follow all relevant health department rules/regulations and all customer service guidelines
- Informs guests about the special items for the day and menu changes if any.
- Suggest food and beverages to the guest and also try to upsell.
- Performing basic cleaning tasks as needed or directed by supervisor.
Among other tasks
Job Specific Competencies (Skills/ Knowledge/ Attributes):
- Ability to develop constructive working and interpersonal relationships with colleagues and customers
- Problem solving and decision making skills
- Service orientation and excellent organizational skills
- Hands on experience with cash register and any ordering information system
- Active listening and effective communication competencies
- Good physical condition.
Application Closing Date
13th September, 2016.
Method of Application
Interested and qualified candidates should send Application letter and CV's to:
[email protected]