Client Relations Intern at Ellae Creative Branding Agency Limited

Posted on Tue 12th Feb, 2019 - hotnigerianjobs.com --- (0 comments)

Ellae Creative Branding Agency Limited is an internationally acclaimed, award-winning branding and communications agency, set center stage in Lagos, Nigeria. We blend intelligent creativity with a sincere collaborative approach, consistently delivering powerful results for our clients.

We are recruiting to fill the position below:

Job Title: Client Relations Intern

Location: Lagos

Job Description

The client relationship intern works closely with the sales team to manage relationships with clients.

Duties

Building and maintaining relationships with clients and key personnel within customer companies.
Conducting business reviews to ensure clients are satisfied with their products and services.
Alerting the sales team to opportunities for further sales within key clients.
Letting customers know about other products the company offers.
Attending meetings with clients to build relationships with existing accounts.
Achieving client relationship targets and KPI’s as set by the Head of Sales.
Working closely with Account Managers and Sales Consultants.
Escalating and resolving areas of concern as raised by clients.
Carrying out client satisfaction surveys and reviews.
Monitoring company performance against service level agreements and flagging potential issues.
Updating the CRM and ensuring account managers are aware of changes within clients.
Passing leads to the sales team and following up on progress.
Liaising with internal departments to ensure client needs are fulfilled effectively.

Requirements

Strong interpersonal skills and an ability to build rapport with customers.
Candidate must reside on the Island (Lekki, Victoria Island and Obalande).
1-3 years experience in same or close similar role.
Previous sales experience and an organized approach to work.
Hardworking with a strong work ethic.
Previous experience working as a client relationship manager or a track record of managing client relationships.
Male & Female can apply, but preferably Female.

Remuneration

N30, 000.00/month and above

Application Closing Date
17th February, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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