Camp Manager at INTERSOS Nigeria

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

We are recruiting to fill the position below:

Job Title: Camp Manager

Location: Maiduguri/Monguno/Ngala/Damasak, Borno
Job Nature: 100% field
Starting Date: 17th March, 2019
Duration of Contract: 9 month (until 31/12/2019)
Reporting to: Project Manager
Supervision of: CCCM field assistants/monitors; Community outreach volunteers; housekeepers
Status: Full time

Summary

• In coordination with sector and the donor (UNHCR) at the field level, the camp Management support the camp level coordination, project and support action, including base management and reporting
• The Camp Manager reports to the Project Manager based in Maiduguri.

General Context of the Project
The Boko Haram armed opposition insurgency started in 2009 and Maiduguri was the epicentre of the armed conflict. The armed conflict later spread tall twenty-seven (27) Local Government Areas (LGAs) of Borno State, North East Nigeria. The conflict took an international dimension as it spread to the neighbouring countries of Cameroun, Niger and Chad, resulting in the displacement of millions of people across all four frontiers

The Armed Opposition Group (AOG) has been killing people in both rural and urban centres in their quest to form a hairline Islamic State in the north east of Nigeria. A high number of towns and cities have been burned and destroyed. Social services and amenities have also been destroyed and are now non-existent Agricultural activities which used to be the source of food security and livelihoods among the rural communities of the North East are no longer existent. Joint military operations by Cameroun, Nigeria, Chad and Niger have resulted in the liberation of 15 LGAs.

Roles and Responsibilities

• Liaise with sector partners to assist with plans for service provision, camp planning, development of facilities, schools, shelter and WASH to ensure plans for implementation are shared among partners and community members tavoid issues, delays and confusion among stakeholder
• Work closely with Shelter Lead for site planning and infrastructure development such as drainage and waste disposal, and encourage collaboration with WASH partners to ensure HH are supported with appropriate number of WASH facilities, as per Sphere standards.
• Conduct service monitoring across sectors in the camp to share a holistic understanding of services and standards in the camp.
• Co-Chair the CCCM Coordination meetings with CCCM Monitor (FP), addressing each sector, field project and issues, developing action points and assigning agency/person responsible, following up to ensure matter was resolved.
• Operate information dissemination boards and other channels of communicating information between agencies and the camp residents. Operate the information and complaint mechanism as per procedures.
• Coordinate with other camp partners on dissemination of public announcements and messages.
• Schedule all activities and events on the master calendar and post it on the information board. Update the information board when needed and ensure that the written language(s), design and information is understood and culturally appropriate
• Conduct daily, weekly and monthly assessments of camp services and sectors, planned and ongoing field projects including overall assessment of camp conditions and population well-being, following the Camp Management Checklist. Data collected will be included in a report template and sent to CCCM Coordinator each Friday.
• Ensure – through clear weekly and monthly work plans – protection monitoring and field assessment activities are carried out in a timely, effective and technically sound manner.
• Support the collection of information/data about vulnerability, protection needs and concerns of the targeted population.
• Act as focal point for the identification and referral of Extremely Vulnerable Individuals and People with Specific Protection Needs for adequate assistance according to INTERSOS pre-defined criteria.
• Update case files on individual developments, following international SOPs and ensuring beneficiaries’ data are protected.
• Conduct follow-up monitoring visits to ensure that needs have been met in an appropriate manner and beneficiary have the opportunity to provide feedback on the assistance received.
• Ensure dissemination of clear and reliable information on service provision and other pre-selected key topics.
• Liaise with relevant public authorities and services providers in order to foster effective collaboration and encourage national interest and ownership in protection of IDPs, refugees and other persons of concern.

Essential Qualifications and Experience

• Relevant professional experience of three (3) years, preferably in emergency and/or development context;
• Prior experience working in General Protection
• Prior experience or familiarity with persons of concern (including internally displaced persons and refugees-returnees) would be a distinct advantage;
• Prior experience or familiarity with NGsector would be an advantage;
• Familiarity with international protection and human rights legal standards, with special emphasis on women rights and SGBV, would be a distinct advantage.
• Good spoken and written English and relevant computer skills.
• A high respect to client/organization confidentiality.
• Demonstrated interpersonal skills and respect for people with special needs and other vulnerability.
• Ability twork in a multicultural context as a flexible and respectful team player.

Competency Profile:

• Experience in management of a team;
• Excellent analysis and reporting skills;
• Excellent communication and organization skills;
• Punctuality and respect for applicable rules and procedures;
• Ethical and transparent decision-making;
• High regard toward preserving confidentiality of work-related information and data;
• Excellent knowledge and understanding of local communities and customary rules;
• Independent work, i.e. with minimal supervision and under pressure;
• Self-motivation, goal/result-orientation and team work;
• Flexibility, creativeness, tolerance and maturity.
• Computer/IT literacy (OS Windows/Vista/Linux, MS Office, Internet etc.);
• Languages: Spoken and written Local language is essential and/or English is appreciated.

Preferred Qualifications and Experience:

• Advanced University Degree would be an asset.
• Report writing skills.
• Experience of work in the UN or NGor voluntary sector is preferred but not essential

Brief Conditions

• INTERSOS reserves the right ttransfer position as per need / project demand any time during the project.
• Position will be based in one of base following:
  • Ngala
  • Monguno
  • Banki
  • Damasak
• Staff will  be responsible to manage for his/her own accommodation / food at duty station; For any sort of field / official visit, travel to & fro will be the responsibility of INTERSOS including food allowance but travelling from home to duty station will be staff own responsibility (in some cases facilitation could be provided as per urgency) NTA/DA will be provided for the field work for which staff will be appointed;
• Other Terms & Condition will be part of Job Contract;

Application Closing Date
17th March, 2019.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter (in PDF format) to: recruitment.nigeria@intersos.org and indicate the subject the position for which they apply (example: “Camp Manager”). Please send your CV with the following format “Surname_Position you applied for”.
Or
Application may be submitted also in INTERSOS Office:
No. 14 Mutare Road,
Opp PUI Office, Doctor's Quarters,
Old GRA, Maiduguri,
Borno State.

Note: Intersos does not ask for any form of payment at any stage of recruitment. We regret that only short-listed applicants will be contacted.