E-Commerce Manager at Phinste Consulting

Posted on Wed 27th Mar, 2019 - hotnigerianjobs.com --- (0 comments)

Phinste Consulting - Our client, a leading retail fashion accessory brand in Nigeria currently seek to engage the service of:

Job Title: E-Commerce Manager

Location: Lekki, Lagos

Responsibilities

Generate and update website content (products, content, promotions)
Plan, define and implement website changes and functional improvements
Maintain and update the online marketing plan for the website
Monitor key performance indicators on the website and develop plans to improve them·
Responsible for updating of prices of product online.
Organizing online promotions to increase sales.
Supervise website maintenance and troubleshooting for the website.
Regularly update the ecommerce site with new products, while ensuring once a week or bi-weekly, that quantities are updated to ensure we do not have to cancel orders due to being out of stock.
Generating invoice for clients and following up with customer’s orders from creation to delivery while confirming availability from the shops and on the software (Epos).
Will be responsible for content management.
Uploading new images and product information. And making necessary changes to the site.
Handling customer enquiries and following up with transactions and delivery.
Managing the back end, ensure quality images posted.
To meet and exceed all agreed performance objectives (sales, conversions, engagement)
Continuous improvement of customer satisfaction
Meet internal service levels for website activity and management, while ensuring we meet the standards and guidelines set by the brands we represent.
Maintaining an excellent level of service to the business.
Managing our content on third party ecommerce sites e.g Konga , Jumia etc. The company will decide to opt in and out from the ecommerce sites depending on whether they will be beneficial to the company and brands we represent.
Liaise with our logistics partners to ensure prompt deliveries of orders.

Requirements

Must possess a minimum of B.Sc or HND
Strong understanding of current online marketing concepts, strategy and best practice.
Experience in SEO, Email marketing, and social media.
Previous experience in a similar digital marketing role.
An interest in marketing, communications, social media, PR and or reputation management.
Experience in Fashion retail is an added advantage.
An E-commerce Manager with a minimum of one year experience in similar role.

Application Closing Date
30th April, 2019.

How to Apply
Interested and qualified candidates should apply by sending their CV to: kelly@phinste.com

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