Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
Robeck Locks Limited Trainee & Exp. Job Recruitment (13 Positions)

LEAD Enterprise Support Company Limited Job Recruitment (8 Positions)

Save the Children Nigeria Job Recruitment (17 Positions)

Mulligan Hotel Job Recruitment (4 Positions)

Bukka Hut Restaurant Job Recruitment (6 Positions)

Buckler Systems Job Recruitment (3 Positions)

Next Gear Group Job Recruitment (3 Positions)

Unilever Nigeria Plc Job Recruitment (3 Positions)

Virtual Palyn HR Consulting Job Recruitment (8 Positions)

Medcourt Support Services Limited Job Recruitment (4 Positions)

R & R Recruitment Services Job Recruitment (3 Positions)

7treads Consults Job Recruitment (4 Positions)

Fosad Consulting Limited Job Recruitment (4 Positions)

HRLeverage Africa Limited Job Recruitment (3 Positions)

DHL Global Forwarding Nigeria Limited Job Recruitment (4 Positions)

Nestoil Limited Job Recruitment (6 Positions)

Nigerian University of Technology and Management (NUTM) Job Recruitment (4 Positions)

Dangote Group Job Recruitment (8 Positions)

NSIA-LUTH Cancer Center (NLCC) Job Recruitment (3 Positions)

R & R Recruiting Services Job Recruitment (6 Positions)

Deutsche Gesellschaft fur Internationale Zusammenarbeit (GIZ) Job Recruitment (5 Positions)

Lisse Africa Job Recruitment (4 Positions)

Efficacy Construction Company Limited Job Recruitment (5 Positions)

Ferscoat Comprehensive Academy Job Recruitment (3 Positions)

Azikel Group Job Recruitment (5 Positions)

Bons Industries Limited Job Recruitment (4 Positions)

St. Claire Specialist Clinic Job Recruitment (3 Positions)

Multinational Technologies Limited (MTL) Job Recruitment (3 Positions)

Kinz Global Consult Job Recruitment (5 Positions)

Alan & Grant Job Recruitment (5 Positions)

School of Eloquence Job Recruitment (4 Positions)

Future Resilience and Development Foundation (FRAD) Job Recruitment (3 Positions)

Helium Health Job Recruitment (4 Positions)

Rivers State University Teaching Hospital (RSUTH) Job Recruitment (35 Positions)

Cellulant Nigeria Limited Job Recruitment (8 Positions)

Work Dey HR Services Job Recruitment (4 Positions)

Cen Global Services Limited (CGSL) Job Recruitment (5 Positions)

ATC Nigeria Job Recruitment (3 Positions)

Atelier Boutique Hotel Job Recruitment (4 Positions)

Horizontal Tempering Glass (HTG) Limited Job Recruitment (5 Positions)

Keen British School Job Recruitment (3 Positions)

Total Child School Job Recruitment (5 Positions)

Palladium Group Job Recruitment (4 Positions)

Rome Business School Nigeria Internship & Exp. Job Recruitment (3 Positions)

Egbin Power Plc Job Recruitment (3 Positions)

Yellowstone Nigeria Limited Job Recruitment (6 Positions)

Adexen Recruitment Agency Job Recruitment (3 Positions)

OPEC Fund for International Development Job Recruitment (4 Positions)

Flour Mills of Nigeria Plc Job Recruitment (10 Positions)

Apearl Premier Private School Job Recruitment (3 Positions) - Kubwa, Abuja


United Bank for Africa Plc (UBA) Entry-level Customer Service Officers Recruitment

Posted on Fri 20th Jan, 2017 - hotnigerianjobs.com --- (6 comments)


United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 20 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

Applications are invited for the position below:

Job Title: Customer Service Officer

Location:
Lagos Island, Lagos, Nigeria
Job Type: Full Time
Industries: Banking / Finance & Investment

Role and Responsibilities
  • Handle customer enquiries professionally in line with stated service level agreements with other departments, respond to complaints / enquiries in a timely and courteous manner and demonstrate an effective feedback mechanism in the course of duty
  • Log in all queries using Group Response Portal (GRP) or any other CRM application at all times.
  • Download and handling of all open calls assigned on GRP.
  • Follow CS (Customer Service) policies, processes and procedures in the performance of their duty at all times.
  • Escalate unresolved issues to the Team Lead. In the absence of the Team Lead, an immediate notification to the Head Customer Operation is mandatory.
  • Report system problems promptly to the Team Lead. Agent is fully responsible for his/ her operational tools and he / she is fully responsible for the upkeep of assigned work tools.
  • Promote interaction and communication among Divisions to increase effectiveness and understanding of the Customer service
  • Monitor personal call data and use it as a tool for continuous improvement.
Education Requirements
  • Minimum Educational level- Diploma (OND/HND) in any social science or Art related discipline.
  • Professional qualification in contact Centre management, customer service, operations, quality management would be an advantage
Other Requirement:
  • Age: 27 years
Application Closing Date
13th February, 2017.

Method of Application
Interested and qualified candidates should:
Click here to apply online

  

Comments (6)

No. 1
Posted on Fri 20th Jan, 2017 10:24:51 GMT by Ademu Zaferu

Ademu Zaferu Obtaine Banking And Finance From Benue State Polythechnic Ubokolo
No. 2
Posted on Sun 22nd Jan, 2017 17:34:28 GMT by grace

guys ure to apply through the link on their website not post it here
No. 3
Posted on Mon 23rd Jan, 2017 19:40:11 GMT by OYESHIDE MICHEAL BUSAYO

I cant wait to get this offer from United bank of africa.
No. 4
Posted on Thu 26th Jan, 2017 08:27:48 GMT by Sule Bekisu

im a graduate of marketing from rufus giwa poly owo ondo state nigeria pls i really need ds job
No. 5
Posted on Wed 01st Feb, 2017 22:17:42 GMT by Sam

Nice
No. 6
Posted on Thu 02nd Feb, 2017 14:08:27 GMT by Sena

Can Ghanaians also apply?


Post a Comment
Name: *
Email: *
Comment: *