Aero Contractors Airline Recruits Front Desk Officers

Aero Contractors Airline is a well respected aviation service provider in the rotary wing (helicopter) offshore oil and gas sector plus the fixed wing scheduled and charter passenger sector .  Aero is uniquely placed in the Nigerian market to offer both rotary and fixed wing services to the highest international standards of safety. Copied from: hotnigerianjobs.com

Currently the fastest growing Nigerian carrier passenger,Aero is focused on bringing customers world class aviation services with affordable fares,quality on-board services,good customer relations with effective online services and operational competence.Aero pride itself in its punctuality and safety record.Aero has established itself as the leading regional and innovative carrier in West Africa.

Are you looking for career advancement in a world class organisation? Aero Contractors has a number of vacant positions for the right talent.

Want to be part of a world-class organization? Here's your opportunity to take your career to new heights.

Job Title: Front Desk Officer

Reports To: HR Advisor - Employee Relations
Function: Human Resources  
Sub Function: N/A
Location: Lagos
Ref Code: ACN/HR/FDO/0313

Purpose Statement:
To provide world class switchboard and reception services in the company. Promote the company’s image in a pleasant and professional manner.

Key Accountabilities

• Welcome all visitors to the organisation in a warm and friendly manner.
• Source and provide relevant information to callers as appropriate.
• Sign in visitors using the log provided, issuing visitor Passes to be worn at all times.
• Check staff ID on entering the company premises, issuing escorted Visitor Passes to any staff member without appropriate ID. Copied from: hotnigerianjobs.com
• Check the information on the system to assist with directions to meeting rooms, etc.
• Keep reception areas tidy, ensuring all crockery and cutlery is clean, managing the coffee machine and ensuring adequate supplies for refreshments available.
• Ensure all relevant information e.g. employee extension numbers are available for prompt call dissemination.
• Answer calls coming through the company’s main switchboard swiftly and efficiently, directing them to the appropriate department/individual.

Knowledge, Skills and Experience:

• This position requires a graduate with a University Degree in the Social Sciences or related discipline with at least 2 years experience in a customer service role, previous experience of switchboard and reception work is desirable. Copied from: www.hotnigerianjobs.com
• Pleasant and articulate personality with excellent telephone manners.
• Flexible and mature approach to issues with excellent interpersonal skills at all levels.
• Ability to work on own initiative. good sense of humour, excellent interpersonal and communication skills.

The following skills are essential:

• Analytical ability
• Creative thinking and problem solving
• Must be computer literate

Application Closing Date
29th March, 2013
 
Method of Application
Interested candidates whose experience and competencies match the job profile should send their CV as an email attachment with the subject "Front Desk Officer - ACN/HR/FDO/0313" to: careers@acn.aero
 
Please note that only shortlisted candidates will be contacted.