Quality Assurance Manager at Rembrandt Global Solutions

Posted on Wed 26th Jul, 2017 - hotnigerianjobs.com --- (0 comments)

Rembrandt Global Solutions provide functionally innovative services in the information and communications technology industry that are beneficial to consumers, corporate organizations, governmental and non-governmental organizations, both local and international.

We are recruiting to fill the position below:

Job Title: Quality Assurance Manager

Location: Nigeria

Job Description

The Quality Assurance Manager will design and implement policies and procedures to ensure that quality standards are met across all RGS products/services.

Key Responsibilities

Introduce and adopt world-class standards and practices for the Quality Assurance function.
Develop a Quality Assurance roadmap for the company, and a proactive operational management for QA activities and deliverables.
Plan, direct and coordinate all the Quality Assurance activities of the company.
Manage relationships with all RGS content providers and ensure timely receipt of content.
Maintain status update on all content review, submission and development.
Manage invoicing and payment processes for all content providers.
Identify, source and engage competent content providers when needed for all RGS mobile content.
Work with content providers in developing content syllabus for all RGS mobile content by providing direction on preferred content focus.
Supervise and ensure the review of all RGS mobile content in line with established standard, and provide report on all mobile services performance.
Ensure prompt escalation and resolution of any anomaly with service revenue.
Co-ordinate and monitor digital user experience testing activities. Ensure the prompt escalation and resolution of any issues observed.
Co-ordinate and monitor all RGS customer relations management activities.
Lead, direct and supervise the work of subordinates.
Identify training needs of subordinates and liaise with the HR unit to implement agreed training schedules for all staff in the unit.
Attend and facilitate training and other employee development programs as may be required from time to time.

Knowledge/Skills/Ability

Excellent knowledge of spoken & written English.
Good knowledge of French Language
Attention to detail.
Proficiency in MS Office applications, especially MS Excel.
Sound relationship management skills.
Sound interpersonal skills.
Flair for creative writing.
People and performance management skill.

Education and Experience:

University Degree in English Language is mandatory.
Master’s degree in English language is a plus.
Minimum of 5 years work experience in a Quality Assurance managerial role, preferably from a telecom or digital content/services company.
Ability to read and write French language fluently is a plus.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Sorry, this listing is no longer open.

Share this job:

Independent National Electoral Commission (INEC) Massive Ad-hoc Staff Recruitment for 2026 F.C.T Area Council Elections

Nigeria Police Force (NPF) Massive Job Recruitment (29 Positions)

Ahmadu Bello University (ABU) Non-academic Job Recruitment (14 Positions)

University of Abuja (Now Yakubu Gowon University, Abuja) Academic and Non-academic Job Recruitment (114 Positions)

University of Maiduguri Teaching Hospital (UMTH) Job Recruitment (34 Positions)

Erisco Foods Limited Job Recruitment (9 Positions)

David Umahi Federal University of Health Sciences (DUFUHS) Massive Academic and Non-academic Job Recruitment (129 Positions)

Nigerian Content Development and Monitoring Board (NCDMB) Oil and Gas Field Readiness Training Program (10,000 Openings)

Southwestern University Nigeria Massive Academic and Non-Academic Job Recruitment (88 Positions)

University of Ibadan (UI) Massive Academic and Non-academic Job Recruitment (372 Positions)

Nigerian Air Force List of Successful Candidates for Direct Short Service Commission Course (DSSC) 34 / 2025 Zonal General Aptitude Test

Access Bank Plc Entry Level & Exp. Job Recruitment (5 Positions)

MTN Global Graduate Development Programme - Nigeria 2026

Nigerian Air Force (NAF) Basic Military Training Course 46 / 2025 (Airmen and Airwomen) - 38 Positions

Nigerian Navy Basic Training School (NNBTS) Batch 38 Job Recruitment (45 Positions)

Comments (0)

Post a Comment

Name: *
Email: *
Comment: *