Manager, Revenue Assurance (Circuit and Packet Switched Networks) at Etisalat Nigeria

Etisalat- Established in the UAE in 1976, Etisalat has over 35 years of its experience, pioneered into various innovative technologies in emerging markets and extended the reach of millions of subscribers globally.

We are recruiting for the position below

Job Position: Manager, Revenue Assurance (Circuit and Packet Switched Networks)

Location: Abuja, Nigeria

Description

• Develop and implement life-cycle approach to minimize revenue leakage across the company including assuming overall assurance of the entire Circuit and Packet Switched networks and Value Added platforms, and ensuring that potential revenue leakages and losses across the platforms are proactively identified and mitigated.

Responsibilities

• Assure the entire Circuit and Packet Switched networks and Value Added platforms to ensure that potential revenue leakages and losses across the platforms are proactively identified and mitigated
• Provide expert opinion on revenue impact of network processes and activities including new node implementations, integrations, operation change management and downtime
• Maximize revenue by reducing leakages and identifying revenue opportunities in relevant processes
• Allocate resources to investigate, analyze, evaluate and correct revenue-impacting issues which arise throughout the organization
• Take responsibility for continuous improvements and special projects aimed at identifying new revenue opportunities and enhancing revenue assurance practices in competence development, establishment of methodologies and best practices
• Review and recommend changes on all revenue-related policies, processes, procedures, and business rules to minimize revenue leakage
• Assess revenue impact of new products, network elements and billing system changes
• Create revenue assurance KPIs on the revenue assurance/ fraud management tool CONNECTIVA SYSTEMS
• Perform root cause analyses of issues on the Circuit and Packet Switched networks and follow through to resolution and communication to appropriate parties
• Monitor system owners to ensure proper set-up of systems in order to minimize leakages
• Establish and maintain relationships with key internal and external stakeholders
• Providing internal cross-functional consultancy aimed at protecting the various revenue streams of the business
• Promote a revenue assurance culture in order to create a revenue-responsible organization which is alert to revenue leakage and over-billing threats, as well as revenue maximizing opportunities
• Apply essential automated tools and solutions to test for and monitor leakages and adequacy of business rules
• Embed technological and organizational change in day-to-day processes to proactively minimize the possibility of revenue leakages
• Introduce quantifiable monitoring mechanisms around existing revenue assurance strategies to ensure success
• Represent the status, current action plans and future direction of Revenue Assurance to the Revenue Assurance Steering Committee
• Improve and streamline current Revenue Assurance tools, processes and procedures
• Identify new revenue opportunity areas within the revenue lifecycle
• Enforce the company s Revenue Assurance Management strategy
• Approve revenue assurance-focussed criteria as standards prior to implementation of a new product or network element
• Delegate for the Head of Revenue Assurance and Fraud Management
• Ensure that revenue assurance-affecting businesses have in-built mechanisms to assure revenue streams via visibility, controls and good process design
• Establish and maintain reconciliation processes to ensure end-to-end visibility of revenue streams and data accuracy
• Ensure data integrity of all revenue impacting systems
• Build controls into revenue impacting projects
• Ensure ad hoc review of all rate tables within the company s billing systems
• Manage, co-ordinate and conduct one-off and recurring analyses to test/ elicit the suitability of business processes
• Actively seek revenue leakages within the company and work with involved parties to plug leakages and ensure future revenues are assured.
  

Educational Requirement

• Bachelor s degree in a numerate discipline.
• Relevant professional certifications such as ACA, CISA, CRISC, OCA, OCP, OCM, CCNA, etc - will provide an added advantage

Experience,Skills & Competencies

• Between six (6) and eight (8) directly relevant post-NYSC work experience

Ideal candidate must be able to demonstrate:

• Good knowledge of Relational Database Management systems
• Excellent understanding of GSM network architecture.

Application Closing Date
31st May, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: When the page comes up click on New Jobs (Last 7 days), then click on Manager, Revenue Assurance (Circuit and Packet Switched Networks).