Manager, Member Services at Arik Air Nigeria

Posted on Wed 23rd Oct, 2013 - hotnigerianjobs.com --- (0 comments)

Arik Air, West and Central Africa’s largest carrier, seeks the services of experienced and competent candidates to fill the following existing vacant position:

Job Title: Manager, Member Services

Location: Nigeria

Responsibilities

Over see direct day-to-day operations and service delivery of the member services centre to ensure total customer satisfaction.
Development and implementation of systems, KPI’s, service level agreements and process quality improvements with manager.
Manage the member services operation which includes membership, registration, and information dissemination
Ensure that all membership records, communication and product orders processed by member Service staff within required times.
Monitor and optimize the performance and productivity of the Member Service staff and all areas related to member services, provide ongoing feedback and training to ensure quality service.

Requirements

3 to 5 years experience in similar job role while a University Degree would be of advantage.
Knowledge of principles, practices and techniques of operations.
Be creative, detail orientated and self-motivated.
Must be fully computer system literate, preferably with prior experience of knowledge of the implementation of customer loyalty programmes.
Knowledge of systems used in the Reservation Department would be an advantage.
Good project management skills.

Application Closing Date
6th November, 2013

Method Of Application
Interested and qualified candidates should send their CVs and applications to: aviationcommercial@arikair.com the subject of the email should be the position you are applying for

Sorry, this listing is no longer open.

Share this job:

Dangote Cement Plc HEMM Operators Training Programme

Independent National Electoral Commission (INEC) Massive Ad-hoc Staff Recruitment for 2026 F.C.T Area Council Elections

Federal Government of Nigeria Nationwide Engineering Mentorship Programme (Graduate Engineers & Skilled Artisans) - 11 Positions

Nigeria Police Force (NPF) Massive Job Recruitment (29 Positions)

Ahmadu Bello University (ABU) Non-academic Job Recruitment (14 Positions)

University of Maiduguri Teaching Hospital (UMTH) Job Recruitment (34 Positions)

Peoples Democratic Party (PDP) Massive Job Recruitment (29 Positions)

David Umahi Federal University of Health Sciences (DUFUHS) Massive Academic and Non-academic Job Recruitment (129 Positions)

Federal University of Technology and Environmental Sciences, Iyin-Ekiti (FUTESIYIN) Massive Academic and Non-academic Job Recruitment (248 Positions)

Nigerian Content Development and Monitoring Board (NCDMB) Oil and Gas Field Readiness Training Program (10,000 Openings)

University of Uyo (UNIUYO) Massive Graduate and Exp. Academic and Non-Academic Job Recruitment (49 Positions)

Nigerian Air Force List of Successful Candidates for Direct Short Service Commission Course (DSSC) 34 / 2025 Zonal General Aptitude Test

Federal University of Health Sciences, Otukpo (FUHSO) Massive Academic and Non-academic Job Recruitment (384 Positions)

Nigerian Army Massive Recruitment for Trades / Non Tradesmen & Women Nationwide (90 Regular Recruits Intake)

Shell Petroleum Development Company (SPDC) Job Recruitment

Comments (0)

Post a Comment

Name: *
Email: *
Comment: *