New member? Register
  

Search Jobs by State



Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Classified Jobs Nigeria

Computer & InfoTech Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook Jobs

Database Jobs in Nigeria

Driving Jobs in Nigeria

Education Jobs for Nigerians

Estate Management Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

ERP & SAP Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology & Drilling Jobs

Government Public Service-

Hardware Jobs in Nigeria

Hospitality Jobs in Nigeria

Hotel Jobs

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Internet & Work aHome Jobs

Java Jobs in Nigeria

Law Enforcement Jobs

Lecturing Jobs in Nigeria

Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Mass Communication Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Ministry & Parastatal Jobs

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

.Net Technology Jobs Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician & Med Practioner

Public Sector/Service Jobs

Public Relation Jobs

Programming Jobs in Nigeria

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Mass Communication Jobs

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Unskilled Jobs Nigeria

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer Jobs in Nigeria


    Facebook with Hotnigerianjobs  Twit with hotnigerianjobs  rss feed with hotnigerianjobs







Get Latest Nigerian Job Alert!
Enter your email below.

Delivered by FeedBurner




          Popular Jobs
Jobs This Week (Recap): Management Trainee & Internship Job Opportunities

Jobs This Week (Recap): Managerial/Directors Job Opportunities (75 Positions)

MTN Nigeria Fresh Graduate & Exp. Job Recruitment (10 Positions) - UPDATED

Etisalat Fresh Graduate and Exp. Job Recruitment (7 Positions) - UPDATED

Jobs This Week (Recap): Supervisory Job Opportunities (14 Positions)

Fresh Graduate & Exp. Job Recruitment at KPMG Nigeria (8 Positions) - UPDATED

Jobs This Week (Recap): Fresh Graduate Job Opportunities (33 Positions)

Jobs This Week (Recap): Officers Job Opportunities (43 Positions)

Jobs This Week (Recap): Entry-level Job Opportunities (22 Positions)

2015 Nigerian Army Massive Recruitment Intake for Trades/Non Tradesmen and Women (74RRI) - 73 Positions

News: HND Degree to be Changed to Bachelor of Technology - JAMB

Fosad Consulting Limited Fresh Graduate & Exp. Job Recruitment (13 Positions)

Graduate & Exp. Job Recruitment at EZ37 Solutions Limited (8 Positions)

MTN Nigeria Fresh Graduate & Exp. Job Recruitment (9 Positions) - UPDATED

Guinness Nigeria Plc Fresh Graduate Trainee Programme 2015

Guinness Nigeria Plc Graduate Finance Programme 2015

Guinness Nigeria Plc Sales Graduate Programme 2015

Guinness Nigeria Plc Graduate Supply Programme 2015

Guinness Nigeria Plc Graduate Marketing Programme 2015

Guinness Nigeria Plc Graduate Human Resources Programme 2015

Niger Delta Development Commission (NDDC) Oil Spill Management Programme 2015

Federal Ministry of Agriculture and Rural Development Job Recruitment (9 Positions)

Graduate and Exp. Job Recruitment at Dress Me Outlet Nigeria (7 Positions)

Nigerian Army Recruitment 74 Regular Recruits Intake 2015 for Trades/Non Tradesmen and Women

Etisalat Fresh Graduate and Exp. Job Recruitment (5 Positions)

SABmiller Plc Job Recruitment (6 Positions)

Study Masters of Public Health at the University of Derby in the UK

Fosad Consulting Limited Graduate and Exp. Job Recruitment (7 Positions)

Nigerian Institute of Mining and Geosciences Job Recruitment (5 Positions)

Adexen Recruitment Agency Job Vacancies (8 Positions)

KPMG Audit Graduate Trainees Recruitment 2015

RS Hunter Limited Job Recruitment (7 Positions)

Massive Graduate and Exp. Job Recruitment for Academic and Non-Academic Staff Positions at the Ondo State University of Medical Sciences (175 Positions)

Massive Graduate and Exp. Job Recruitment for Non-teaching Staff Positions at Mountain Top University (30 Positions)

Taqwa Private School Job Vacancies (19 Positions)

Professional Certification in Customer Service By Institute of Customer Service of Nigeria (ICSN)

Nigerian Communications Commission Young Innovators Competition 2015

Cross River State Government Entrepreneurship Programme 2015

Huawei Technologies Job Recruitment (5 Positions)

Entry-level Cadet Officers Recruitment at Cross River State Government

Norwegian Refugee Council (NRC) Job Recruitment (7 Positions)

World Bank Entry-level & Experienced Job Recruitment (46 Positions)

Private Broadcasting Outfit (Radio and Television) Job Recruitment (13 Positions)

Eduplan Limited Job Vacancies (6 Positions)

Jobs Last Week (Recap): Management Trainee & Internship Job Recruitment

American University of Nigeria (AUN) Graduate & Exp. Job Recruitment - 10 Positions

Massive Recruitment of Graduate Tutors at PrepClass Nigeria

GE Nigeria Job Recruitment (6 Positions)

Fosad Consulting Limited Job Recruitment (16 Positions) - UPDATED

Massive Graduate and Exp. Job Recruitment for Academic and Non-Academic Staff Positions at Hallmark University (103 Positions)


IT's Your Life, Get The Best Out of It!

Hot Nigerian Job Search

Help Desk Manager Jobs at Nigerian Bottling Company (NBC) Plc

Posted on Tue 18th Jan, 2011 - hotnigerianjobs.com --- (1 comments)

Nigerian Bottling Company (NBC) Plc is seeking the services of a Help Desk Manager.

Position: Help Desk Manager

Ref: HDM/01/11
Function name:     Management Information Systems
Location:     Head Office
Career Type:     IT Service Management

Job Role:    
Reporting to the Infrastructure & Services Manager. This position manages the delivery of effective and reliable support service for company-wide IS resources. It identifies coaching needs, organize and facilitate training of systems users in accordance with authorized plans and procedures

Desired Candidate Profile
Knowledge of Business Processes
Good working knowledge of Computers, Networks and Application systems

Education   
Bachelors Degree in Science, Engineering, Information & Communication Technology. ITIL Managers Certificate will be an added advantage,

Experience
5 years work experience

Job Description
  • Provide a one-stop information and solution point for users via controlled resolution of incidents and issues including Initiation of action, Documentation of root causes, and Implementation of opportunities and remedies.
  • Record and track all incidents and complaints – 100% logging of all calls.
  • Keep customers informed on request status and progress
  • Manage the team that Provide 1st Level Support to Users
  • Monitor and escalate Incidents relative to the appropriate Service Level Agreements
  • Carry out quarterly Customer Satisfaction survey and publish result within a week.
  • Maintain up-to-date inventory of all IT equipment
  • Ensure that new user workstations are installed to standard.
  • Administer I.S. Training schedules in line with I.S. training needs as defined by the Head of IS & agreed with HR.
  • Organize training of users on standard, proprietary and developed application packages in conjunction with HR.
  • Produce Training Manuals and documentation for in-house organized courses.
  • Recommend Courses, Seminars and Training suitable for users and I.S. staff to Head of I.S.
  • Ensure that the I.S. in-house training program is well publicized and adequately marketed to meet anticipated participants quest.
  • Constantly review methods of delivery of lectures, quality of teaching aids and suggest improvements.
  • Ensure all participants attendance records; documentation of all course materials and syllabuses are properly kept.
  • Maintain and manage the I.S. Library and Archive.

Application Deadline
25th January 2011

Method of Application

Click Here to Apply Online


 

Comments (1)

No. 1
Posted on Wed 02nd Feb, 2011 13:11:45 GMT by RAMONI KAZEEM OMOTAYO

Dear Sir/Ma,
Iam Ramoni Kazeem Omotayo. I graduated from Ladoke Akintola university(LAUTECH) and studied Civil Engineering. I wish to work in your Engineering Department.
Thanks



Post a Comment
Name: *
Email: *
Comment: *