Airport Services Agent at Qatar Airways

Qatar Airways - Welcome to a world where ambitions fly high. From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.

We take pride in our people - a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.

We offer competitive compensation and benefit packages and Doha based employees receive a range of allowances and enjoy a tax-free income.

Job Title: Airport Services Agent

Ref Code: QR4473
Location: Lagos
Job Function: Commercial
Division: Commercial
Employment Type: Full Time - Permanent

About Your Job:

• In this role you will deliver service to customers at the airport terminal, and helping create a stress free environment for customers whilst traveling with Qatar Airways.
• Ensure passengers receive total quality service and adhere to safety policy and security standards of the company.

Responsibilities

• Include constant liaison with Check-in, Transfer Desk, and other related areas for the smooth acceptance of passengers and direct Arriving/Departing passengers to the respective areas such as Hotel Desk, Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates etc.
• You will coordinate the handling of company materials and ensure smooth passenger handling and assist passengers with regards to entry requirements, visas etc and ensure passengers are assisted smoothly through airport facilities.
• As the first personal contact between the Airline and its customers, you will portray QR image to the highest standard ensuring that our customers receive our award winning 5 Star services at all times.

About You:

• To be successful in this role you will require a minimum 3 years experience in a customer service role preferably in Airport Operations (Check-in) / Travel Agency / Hospitality / Customer Service.
• You will be a High energy, be enthusiastic, have a positive attitude and have a pleasant personality.
• You will have excellent attention to detail and the ability to work well in a team are essential to succeed.
• Willingness to work in shifts is essential.
• Fluent English (both spoken and written) is essential with knowledge of Amadeus Reservations & DCS preferred but not essential.

Application Closing Date
10th February, 2014.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: you will be required to attach the following:
1.) Resume / CV.
2.) Education Certificates.
3.) Copy of Passport.