Customer Relationship Officer at Standard Chartered Bank - Abuja

Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

We are recruiting to fill the following position:

Job Title: Customer Relationship Officer, Abuja

Job ID: 412829
Job Function: Consumer Banking
Location: Abuja, Nigeria - SCB

Job Description
Acquisition of new Preferred Banking customers by selling Investment Services products and deposit Products (like Savings Accounts, Current Accounts and Fixed Deposits).

Key Roles & Responsibilities
Acquisition of new Preferred Banking customers by selling Investment Services products and deposit Products (like Savings Accounts, Current Accounts and Fixed Deposits). The Sales is done by directly selling by visiting customers belonging to these Segment in their houses or offices in the assigned territory. To acquire, grow and deepen customer relationships in the Wealth segment through effective relationship management, with special focus on the analysis and satisfaction of their personal, financial as well as investment needs and objectives.

Qualifications & Skills

• Minimum of a 2nd Class degree in a relevant course.
• 5 years sales experience in a similar role
• Strong sales and relationship management skills
• Good Communication and Interpersonal skills.

1. Credit Risk Analysis (Core)
2. Customer Relationship Management (Core)
3. Data Conversion & Reporting (Core)
4. Legal & Regulatory Knowledge (Core)
5. Market / Competitor Knowledge (Core)
6. Product knowledge (Core)
7. Risk Management (Core)
8. Needs profiling & analysis (Core)
9. Negotiation & Objection Handling (Core)
10. Needs Based / Consultative Sales Skills.

Application Closing Date
12th February, 2014.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: When the page opens, at the Location dropdown, select Nigeria - SCB and click Search, then click Customer Relationship Officer, Abuja.