PA to Head Business Development (SIPML) at Standard IBTC Bank

Standard IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Stanbic IBTC Bank is recruiting to fill the vacant position of:

Job Title: PA to Head Business Development (SIPML)

Job ID: 12665
Location: Lagos Nigeria

Position Description
The Personal Assistant (PA) to the Head - Business Development works closely with the Head - Business Development to provide administrative as well as secretarial support. The PA is responsible for performing and coordinating the Head - Business Development’s administrative activities, and also storing, retrieving, and integrating information for dissemination to staff and clients.

Key Responsibilities
The PA to the Head - BDU has responsibilities to the following in the organization:

The Company:

• Answer and screen calls to determine the relevance of the call/query, proactively and independently resolve the queries where possible
• Integrating information for dissemination to clients
• Monitor departmental media campaign and ensure adequate inventory of marketing materials.
• Circulate Media Schedule regarding any campaign to all states and micros for follow up and to ensure listening -in
• Listening and watching for our adverts on TV and radio to make sure we are getting value for our money.
• Ensure adequate supply of marketing materials.

The HEAD - BD:

• Answer and screen calls to determine the relevance of the call/query, proactively and independently resolve the queries where possible
• Welcoming and looking after visitors
• Organizing and maintaining diaries, and making appointments
• Draft and type correspondence including letters and memoranda
• Organizing and storing paperwork, documents and computer-based information
• Arranging travel and accommodation
• Submitting expense claims on behalf of Head - BD and managing budgets
• Structure an effective filing system for the department including press clippings and other research articles
• Following-up on execution of assignments delegated to other staff by Head - BD
• Running of certain routine errands and carrying out specific tasks as may be
• advised by the Head – BD

Business Unit Heads/Leaders

• Ensuring the proper distribution of documents received as soon as they come in
• Circulation of information among Units as advised

Business Development Unit

• Ensure transfer of Micros’ transport allowance into their Bank Accounts weekly and retiree to FinCon weekly
• Manage weekly BD allowance and retire to FinCon weekly
• Prepare and send Key Risk Indicators (KRIs) of all BD Micro locations in Lagos to Risk Management monthly
• Manning the Pension Managers mailbox
• Scheduling cars and drivers for Micro Officers in BDU and Officers in RMU
• Making stationery requests on behalf of BD and officers in Micro locations and ensuring that the items requested for are dispatched to Micros outside Lagos
• Payments: Processing of invoice payments for respective agencies and suppliers
• Raising memos and getting approvals for expenses incurred by BDU
• Receiving C of I’s of client Companies, logging them on the system and sending the hardcopies to Registration Unit daily. Also sending daily reports of C of I’s received daily to Registration Unit as well as weekly to Internal Control Unit.
• Sending Contribution Schedules to Companies on request
• Ensure availability of marketing materials i.e. forms, fliers and stickers.
• Proper filing of all correspondence received in the unit

Employees:

• Providing information and feedback to staff as required

Key Performance Measures (Highlights of current Performance Contract)

• Monitoring Press adverts in the dailies
• Ensuring that tearsheets are supplied before claims for advert placements are made.
• Accuracy in the dissemination of information
• Discretion and non-tolerance of careless handling of sensitive information
• Timely presentation of memos for approvals and submission of same for payments
• Timely Retrieval of documents when needed
• Presenting Head – BD’s claims and ensuring payment is made
• Ensuring that mails in the Pension Managers mailbox are distributed to the appropriate Units within 24 hours of receipt
• Submission of C of Is received to Registration Unit daily
• Submission of approval requests for Media Campaign to PENCOM and monitoring with Compliance unit till approval is received

Required Skills and Qualifications
Knowledge

• Bachelor's degree
• Minimum of 2 years work experience
• Knowledge of the Pension Reform Act and related guidelines
• Excellent computer skills (Word, Power Point, Excel and Outlook)
• Excellent Customer service skills using communication and follow- through skills
• Able to resolve issues with tact and diplomacy
• Must have a positive professional demeanor and approach when conducting business with internal and external customers
• Ability to accept constructive criticism and integrate suggestions in effective and creative ways is also necessary

Experience

• Customer service experience
• Good understanding of the Pension Reform Act and related guidelines

Required Competencies
Personal Competencies

• Good customer service
• Flair for Personal Development & Learning
• Sociable, good interpersonal skills
• Ethical conduct
• Strong analytical skills
• Strong interpersonal skills
• Acts with integrity
• Ability to work under pressure
• Excellent organizational skills

Application Closing Date
23rd July, 2014

Method of Application
Interested and qualified candidates should
Click here to apply online