Customer Fulfillment Coordinator 6 at GE Oil & Gas

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GE is recruiting to fill the position of:

Position Title: Customer Fulfillment Coordinator 6

Job Number: 1989404
Location: Onne
Business: GE Oil & Gas

Role Summary/Purpose

• The role of Order-To-Remittance Coordinator is required to interface with various functions (Sourcing, Quality, Engineering, Inventory, Operations etc) to fulfil customer orders and improve OTR processes to drive improved OTD (On-Time-Delivery), Margin and Cash.
• In this role, execution of subsea repairs and spare parts requirements will be followed on day-to-day basis and resolve issues through immediate action or short-term planning.

Essential Responsibilities

• Responsible for daily coordination of fulfillment issues related to Customer Service Agreements.
• Lead PO/Contract review with cross functional team for assigned PMS (Product Management System).
• Review delivery commitment for the week /month for identified delivery versus actual and OTD versus contract date.
• High customer interaction, produce regular reports on spares and services status and present internally
• (management) and externally (customers).
• Track open orders. Identify and proactively remedy OTD, Margin and Cash risks.
• Provide weekly repairs and spare parts reports – OTD, spend, Work-in-progress, performances etc
• Transactional work activities include operations support, contract/risk analysis, profitability analysis, delivery and
• invoicing confirmation, scope verification.
• Ensure customer expectations are met and deliver customer satisfaction
• Ensure shop planning documents are provided to customers where required
• Manage an effective document control system ensuring material relating to the customer is properly registered,
• circulated, controlled and easily accessible to the OTR team.
• Participate where appropriate in commercial risk reviews (R0/R1/R2/RRC
• Identify and report any quality or compliance concerns and take immediate corrective action as required.
• Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing
• standardization and simplification of the Quality Management System related to facility operation.
• Management Policy, Quality
• Goals, and applicable laws and regulations as they apply to this job type/position.

Qualifications/Requirements

• Bachelor's degree from an accredited university or college (or a high school diploma/GED)
• At least 2 years of Fulfilment and Operations exposure in an Oil and gas company.
• At least 4 years post degree work experience in a formal work environment.

Desired Characteristics:

• Good Interpersonal skills
• Ability to work with one or more teams, across functions and regions
• Excellent IT skills
• High attention to detail
• Ability to multitask effectively
• Speed and accuracy in reporting
• Good organization and administration skills
• Good written and communication skills
• Being flexible and pro-active.

Application Closing Date
Not Stated.

How to Apply
Interested and qualified candidates should:
Click here to apply online