Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is the largest bank in Africa and our highly visible brand, award-winning service, and strong global presence helps us maintain our market-leading position. We place huge value on the talent of our people to drive our continued success, and to support our plans for growth. We now need a talented and resourceful Team Leader Customer Service to help us fulfil our business objectives and build customer loyalty.
We are recruiting to fill the position below:
Job Title: Human Capital Business Partner - South South/South East Region
Job ID: 12765 Location: Nigeria
Main Purpose of the Job
To develop and implement HR Strategic solutions aligned with business needs and expectations
To advise BU Leaders on People related issues and themes
To act as a business partner to PBB by embedding the Bank’s HR Strategy and by providing professional HR guidance and support to relevant client groups to add value to the business
To ensure the most effective utilization and development of the banks Human resource in line with Group strategies and values in order to maintain high standards of professionalism and service quality
Provide thought leadership on Human Capital management to PBB EXCO, and to the Bank’s Management
Provide change management, organizational design and other organizational transformation initiatives
Key Responsibilities - Major Tasks and Responsibilities
Competitive Reasoning:
To develop and implement initiatives in consultation with the BUs that will help Stanbic IBTC become the Employer of Choice and to strengthen Stanbic's employer Brand
Management Discipline
Develop, review and recommend HR policies and procedures to enable the business to develop its business strategy
Review and reengineer HR Consultation activities to improve service delivery to embed and discipline and standards in all HR Processes
Report on HR activities to the relevant PBB EXCO and Country EXCO in a timely and accurate manner
Develop and promote feedback mechanisms for employees to influence the continuous improvement of HR services and processes
Customers
Embed a customer service culture through HR initiatives and participation in Country initiatives
Develop and implement a Consulting Model that will ensure HR initiatives are aligned with Business expectations
Engage HR Specialist Units and incorporate expertise in the development of BU Specific solutions
Our people:
Develop and Implement a thorough workforce plan for the BU that will deliver a sustainable talent pipeline
Drive participation and engagement in Organizational Learning, Talent Management, Engagement and Leadership initiatives within the BU
Promote the performance culture, encourage BU leaders and employees to take ownership of individual and team performance
Advise BU Leadership on appropriate reward strategy to recognize high performance and support achievement of business plans in line with Group guidelines and best practice. Ensure internal equity amongst all staff with fair and consistent policies
Build and develop a professional HR Business Partners to support the delivery of business strategy/performance
Champion initiatives to support leadership development and acculturation throughout the Bank
Provide expert advice and coaching to employees where appropriate
Understand employee opinions and anticipate their needs and concerns
Communities:
Review and benchmark the internal and external environment to improve HR policies and practices to enhance overall business performance
Raise the profile of the bank among other peer organizations in the Region through regular networking and building effective relationships with the government and regulatory authorities and maintaining professional best practice
Risk Management:
Ensure that all staff related policies, procedures and practices comply with local regulatory requirements, reflect best practices and are within Group policies
Support the establishment of operational risk controls, key risk indicators and risk management procedures relating to HR service delivery, resourcing and day to day management of the HR function
Others:
To participate fully and support all Bank activities geared at the development of the business, managing business risks or any strategic goals of the business
Required Competencies
Knowledge, Experience and Personal Competencies:
A professional or relevant post graduate qualification is essential
Strong interpersonal skills
High level of analytical ability
Commercially, culturally and diversity aware, high sensitivity to the social, economic and political environment
Knowledge of the banking and financial services industry is a distinct advantage]