Stanbic IBTC is the largest bank in Africa and our highly visible brand, award-winning service, and strong global presence helps us maintain our market-leading position.
We offer all our clients a wide range of personal & commercial banking products through over 180 branches spread across every state in Nigeria and our online banking platforms.
We place huge value on the talent of our people to drive our continued success, and to support our plans for growth. We now need a talented and resourceful graduates to help us fulfil our business objectives and build customer loyalty.
We are recruiting for the position of:
Job Title: Database Administrator
Job ID: 12782 Location: Nigeria Position Description
Oversees timely and efficient databases support (resolution of problems/issues) database related issues.
Oversees maintenance, monitoring and proper usage of all database applications and servers bank wide
Key responsibilities
Interface effectively with all areas of IT systems and infrastructure teams, in order to provide appropriate support and maintenance for the database deployments.
Required to work with teams of technicians in order to achieve a specific goal or goals which relate to service and project delivery.
Ensure that business critical requirements are delivered for non-stop solution/service delivery
Provide analysis, design (physical), guidance and assistance with configuration, testing, problem determination and documentation of the various database deployments within Stanbic IBTC
Improve and optimise the level of system management delivered by pro-actively obtaining and sharing specialist technical and system knowledge with In-Country infrastructure staff, architects, designers, project developers and management in order to ensure the implementation and management of complete reliable system solutions. Understanding and implementation of schemas, and the ability to interpret and write complex SQL queries
Integrate with relevant strategic vendors specific to the relevant deployments, IBM and Oracle
Report any major fault or problem to Departmental Head. Any other duties as may be assigned by Departmental Head
Key performance measures
Customer satisfaction levels
Number of customer complaints
Number of avoidable database downtime.
Cycle time to process assigned helpdesk issues.
Cycle time to resolve problems or issues
Internal customer satisfaction level with IT support
Other KPIs identified by the Group Head, Information Technology
Availability of Stanbic IBTC database servers
Required Skills and Qualifications
Qualifications
Minimum of first degree or its equivalent in numerate or semi-numerate disciplines such as engineering, actuarial sciences, statistics, mathematics, computer science etc.
Experience:
Minimum of 5 years post qualification experience in a similar or related position and with exposure to all disciplines will be of benefit to the applicant.
Experience with Databases, in particular Oracle, DB2 and MS SQL.
Experience with AIX, Solaris, Windows and related toolsets will be of benefit.
Unix, & Storage, Database, Operational exposure
Required Competencies
Technical competencies
Good working knowledge of Banking operational & IT procedures
Multi skilled
Personal Competencies:
Team player
Able to travel with ease
Ability to grow rapidly, willing to learn quickly
Disciplined
We are an equal opportunities employer and are totally opposed to discrimination in any form. It is our policy to provide equal employment opportunities for all employees regardless of race, sex, colour, nationality, national or ethnic origin, sexual orientation, marital / partnership status, religion, age or disability.