Business Process Technical Assistant - DPMO at the African Development Bank Group (AfDB)

African Development Bank (AfDB) established to strengthen dialogue between the Bank and the Government is recruiting to fill the below position:

Job Title: Business Process Technical Assistant - DPMO

Grade: Technical Assistant (TA)
Location: Nigeria
Reference: ADB/15/039

Objectives

• The Delivery and Performance Management Office (DPMO) is at the center of Bank's efforts to drive performance across the institution and sustain focus on delivery.
• The Delivery and Performance Management Office supports the ambitions of the Bank’s Ten Year Strategy to achieve greater client responsiveness, institutional effectiveness and efficiency for enhanced development impact.
• The role of the office is to oversee, lead and coordinate operational performance management activities across the institution, provide early warning on areas of non- performance and drive performance improvements in critical priority areas of the Bank.
• These activities include Business Process re-engineering to ensure quality and speed of delivery and greater Value for Money, for which DPMO seeks to recruit an experienced Technical Assistant for a duration of no more than two years.

Duties and Responsibilities
The Business Process Expert core responsibilities include:

Business Process Diagnosis:

• Build on previous mapping of critical processes and confirm areas of high impact and  possible quick wins
• Analyze and map in detail current processes to highlight areas of inefficiencies
• Engage with process owners on business requirements, ease of use and areas of inefficiencies

Process Re-engineering:

• Design proposals to streamline existing processes, clearly laying out responsibilities and timeframes
• Actively engage with process owners on the validity of proposals
• Ensure technical soundness of proposals and prepare detailed budget and cost/benefit analysis
• Ensure adequate safeguards are built-in to satisfy fiduciary compliance

Change Management Plans:

• Put in place a change management plan and architecture to roll out streamlined processes
• Advise on tools and implementation steps to reach agreed objectives

Selection Criteria
Including desirable skills, knowledge and experience:

• A minimum of a Master's degree or an equivalent degree in business administration, management, computer science, organizational behavior or other relevant fields;
• A minimum of eight (8) years of relevant experience in performance management, business process management with solid understanding of both corporate and operational performance issues;
• Technical skills and proven track record in Organizational Behaviour Models, Quality Improvement Models, Cost Rationalization, Management Information Systems (MIS), Process Benchmarking;
• Critical thinking, analytical and problem solving skills with demonstrated success in process improvement & standardization.
• Prior exposure to International Financial Institutions, notably Development Banks, would be an advantage.
• Written and verbal communication skills in English and/or French with a working knowledge of the other language;
• Demonstrated ability to think strategically and synthesize complex issues;
• High degree of discretion, tact and sensitivity in dealing with internal and external clients and stakeholders;
• Competence in the use of software standard to workflow engineering;
• Ability to work under pressure and perform in a multicultural and complex environment.

Application Closing Date
14th April, 2015.

How to Apply
Interested and qualified candidates should:
Click here to apply online