Manager, Outsourced Services at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Ultimately, Standard Bank’s success is built entirely upon our people. With an unrivalled global reputation for innovation and service, our corporate culture promotes independence, teamwork, and creativity. Optimising this environment and ensuring clarity of goals and communication is just one aspect of the work managed by our HR division, and they now need a Human Capital Business Partner to help them meet these business-critical goals

We are recruiting to fill the position below:

Job Title: Manager, Outsourced Service

Job ID: 12851
Location: Nigeria
Division: Group Human Resources
Position Category: Africa HR business partners and support
Employment Type: Full Time - Permanent

Position Description

• This is a challenging opportunity for a staff who desire career growth in Human Resources.
• The purpose of the job is to support the Bank in managing all its Outsourced/Contract Staff Complement.
• It is designed to provide high quality support and introduce initiatives, which influence sustainable employee wellness.

Key Accountabilities/KRA

• To provide a support platform for the recruitment, selection, on-boarding and deployment of non-FTEs, vendor outsourced staff, Market Sales Agents (MSAs), Direct Sales Agents (DSAs) and direct contract staff
• Articulate the non FTE model on behalf of Stanbic IBTC and drive the optimal deployment of this model.
• Design and maintain MIS dashboards on the management of non FTEs
• Management of vendors to drive exceptional vendor management, behaviours and ownership for outsourced staff
• Provide support in articulating and implementing a Non Full Time Employer Branding Campaign.
• General coaching and development of business in respect of people management competencies
• Processing / structuring of remuneration / appointments within acceptable norms
• Address Non Full Time staff attraction and retention rates to minimise vacancy factor
• Provide support to L & D IRO effective planning / co-ordination of training schedule
• Manage / consult in respect of key HR Financial ratios
• Provide adequate support to projects and Change Management

Required Skills and Qualifications
Educational Qualifications:

• Minimum of a 2.1 B.Sc degree in HRM or any relevant social science course
• A Masters degree or a Professional certificate in Human Resources will be an added advantage

Work Experience

• Minimum of 8 Years post call experience.
• Experience in negotiating and drafting offers
• Experience in on boarding and inducting new staff
• Experience in vendor relationship management
• Knowledge of Corporate Governance

Required Competencies
Technical competencies:

• Change Management skills
• Project Management skills
• Training skills
• Excellent understanding of the efficacy of the various Recruitment and Selection tools
• Risk Management
• Expertise in Industrial Management

Personal Skills:

• Excellent communication skills, including presentation and negotiation skills
• Good customer service orientation
• Logical thinker
• Accepts the challenges that go with mobile, rather than desk bound position
• Team Player
• Able to demonstrate and motivate new operational standard
• Assertive
• People Management skills

Application Closing Date
2nd June, 2015.

How to Apply
Interested and qualified candidates should:
Click here to apply online