Posted on Tue 26th May, 2015 - hotnigerianjobs.com --- (1 comments)
Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development.
A truly innovative company, Airtel has showed resilience, charting new paths in meeting the demands and needs of its esteemed stakeholders and enhancing distribution as well as providing affordable services to empower more Nigerians.
We are recruiting to fill the position of:
Job Title: NOC Engineer
Location: Nigeria
Job Description
Responsible for monitoring of network elements, follow up on escalated failures until resolution, Control the implementation of all job orders that take place within the network, generate daily reports of failures exceeding defined KPI, and follow through on all customer complaints.
Key Accountabilities
Operations:
24 x 7 monitoring, logging, handover and escalation of network alarms and events.
Follow up on the reported problem.
Ensure that all the services providers strictly follow the SLA and report any deviation.
Co-ordinate/Liaise with all the various NOC providing service to Airtel.
Monitor progress of problem solving activities
Management of service related problem
All network changes/configuration are documented and follow through.
Provide regular update on the state of the network
Technical escalation of problem to service providers
Information escalation to Airtel management
Information escalation to Airtel customer care
Sign off of all network outages.
Generate daily reports of failures exceeding defined KPI
Support to resolve customer's complaint.
Reporting:
Provide Emergency/Monthly/weekly network reports
Collate weekly outages, alarm and backups
Measure KPIs of the Networks and report variance.
Supervision:
Monitor Network node availability
Ensure adherence to SLA where necessary to ensure Airtel interest is not jeopardize at all times
Desired Skills and Experience
Educational Qualifications and Functional / Technical Skills
Bachelor's degree or HND in Engineering or any related applied science field.
Relevant Experience:
At least 2 years Networks Operational experience in GSM environment.
Technical knowledge on Network Elements (Switching Systems, MPBN, SIGTRAN, SIP, Transmission, IN and VAS)
Basic troubleshooting skills on Network Elements.
Experience in different network vendor area, such as Ericsson, Huawei, NSN etc.
Posted on Wed 27th May, 2015 07:15:55 GMT by shafiq
I am Looking for a Challenging career in a fast placed Telecommunications that will put my Experience and Talents to the test.
I am a very motivated Professional, with strong Interpersonal and Communication skills, and I thrive under Pressure. I have 08 years' experience in Telecom Field Operations and I feel that my dynamic personality and Knowledge would be a Great asset to any Telecom Company. As an Engineer of the Telecom field I was able to challenge all of the Examinations Necessary to attain my Diploma for the program, and this along with my Experience has allowed me to Apply to write the Bachelor in Software & Engineering examinations at the Apr 2004 sitting.
I hope to have completed all the steps necessary for licensure as a Registered Technician before the end of 2013. I am in Hyderabad Pakistan, but am willing to relocate anywhere in world, except Quebec, within 06 days of a firm offer.