Telecommunication Business Operations Specialist at IBM Nigeria

Posted on Wed 24th Oct, 2012 - hotnigerianjobs.com --- (1 comments)

IBM has played a vital role in Nigeria's development since our first Nigerian client in 1961. From opening an IBM education centre to our more recent collaboration with the government of Cross River State, IBM has remained dedicated to helping drive Nigeria's development. We will continue to partner with Nigerian corporations and the government to drive a brighter future for Nigeria and Nigerians.

International Business Machine (IBM) is recruiting to fill the below position:

Job Title: Telecommunication Business Operations Specialist

Job ID : GTS-0530173

Job type: Full-time Regular

Job role: Database Administrator

Job Description

Consulting to other Business Units on Billing and Customer care applications
Ensure solutions at all times meet business current and further needs and conforms to IBM standards.
Management and Implementation of Billing and Customer care solutions
Ensuring that business critical Billing system and other related Billing applications are 99.99% available continuously.
Design, manage and maintain Business Continuity Planning, Disaster Recovery Planning, Capacity planning and procedures for responsible systems/applications.
Ensure systems and data integrity at all times.
Work with functional staff to ensure quality and expectations for standards are met
Advise management on technological developments in Billing and any other relevant trends.
Implementation support for Billing and Customer Care Systems
Serve as a central point of contact for Billing and Customer Care applications in IT.
Ensure System and applications are compliant with IT policies and standards.
Ensure reporting are accurate and timely
Ensure that Billing and Customer care Systems are developed to Standards required for business effectiveness and agility.
Ensure all these Applications and Billing solutions are documented (processes, policies & procedures) and updated at all times.
Ensure all these Applications and billing solutions are alert, dynamic as regards Business requirements.
Optimal use and re-use of IT Investment/minimizing duplication