HealthPlus Limited is Nigeria's 1st Integrative Pharmacy, the fastest growing pharmacy chain in West Africa. Since 1999, we have been committed to our mission of helping people achieve optimum health & vitality. In 2010, a sister company was birthed - CasaBella International Limited. CasaBella, a one-stop store for beauty and grooming solutions is now a retail chain and a household name.
As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for amazing and smart people who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done!
We are recruiting to fill the position of:
Job Title: IT Helpdesk Engineer
Location: Lagos
Job Description
Provide first line technical support to IT users across the company.
Support information technology, computer systems, telecoms and CCTV peripherals
Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP)
Meet with managers to discuss system requirements, specifications, costs and timelines
Installing and configuring computer hardware operating system and applications
Support systems implementations and/or upgrades to ensure smooth deployment of hardware and software
Monitoring and maintaining computer systems and networks
Troubleshooting system and network problems and diagnosing and solving both the hardware/software faults.
Manage monthly change activities
Replacing any faulty parts as required
Supporting the roll-out of new applications
Setting up new users’ email accounts and profiles and dealing with password issues
Provide orientation to new users of existing technology
Ensure smooth running, optimization and administration of the company’s networks, including LAN, WAN, mobile data & networks
Testing and evaluating new technology
Accessing and using the Shared drive/Server
Protecting Computers from viruses and security
Use of USB and external drives
Conduct defragment, virus screening, backup etc on regular basis
Establishing a good working relationship with other professionals such as software developers, web designer.
Maintain current and accurate inventory of technology hardware, software and resources.
Provide recommendations about accessing information and support.
Maintain log and/or list of required repairs and maintenance.
Make recommendations about purchase of technology resources
Research current and potential resources and services
Desired Skills
First degree in a relevant discipline preferably in Computer Science
Sound knowledge of computer systems, softwares and networks installation, administration, implementation and management
Minimum of 1 year related work experience
Knowledgeable in SQL SERVER 2000, 2005, 2008 upward
Thorough knowledge of system development methods used for the development of new systems and enhancements to existing information systems
Experience using SQL language
Experience writing SQL reports
Experience using process mapping software such as MS Visio
Integrating core values, integrity, and accountability throughout all organisational and business practices
Understanding business functions and metrics within the organisation
Knowledge of the MS Office; Word, PowerPoint, Excel, etc.
Ability to write clear reports and keep accurate records
Work within budget
Excellent planning and organizing abilities
Ability to pay attention to detail
Good analytical and problem solving skills
Negotiating skill
Application Closing Date
23rd May, 2016.
Method of Application
Interested and qualified candidates should send their applications and CV's to: [email protected]