Training Manager - Abuja at Interra Networks Ltd.

Posted on Thu 20th Dec, 2012 - hotnigerianjobs.com --- (0 comments)

Interra Networks Ltd. is an Information & Communications Technology (ICT) company headquartered in Atlanta, USA with an office in Abuja, Nigeria. We operate a BPO (Business Process Outsourcing) facility in Abuja and provide technology-enabled services to the public and private sector. We are currently recruiting personnel for the following positions:

Job Title: Training Manager

Location: Abuja Nigeria

Job Description:

Major Duties and Responsibilities:

Identify training needs within the entire staff base, including training requirements for entering into new market areas.
Develop and maintain up-to-date training and personal development plans for all staff.
Ensure training targets are met and maintained in accordance with current legislation.
Deliver appropriate training programmes in accordance with legislation and current industry best practice.
Monitor staff through training programmes ensuring personal and organizational targets are achieved.
Maintain up-to-date records of all training delivered in personnel and electronic files.
Identify and source training funding from various funding streams.
Monitor the use of training funds.
Maintain up-to-date knowledge of legislation relevant to training and disseminate any new requirements appropriately to colleagues.
Produce reports as required

Skills/Qualifications:

Good literacy and numeric skills
Experience of working within the customer Care Industry
Working knowledge of planning and delivering training programmes
Understanding of training options available
Experience of allocating, monitoring and controlling financial resources
Experience of maintaining effective recording systems
Working knowledge of the Telecommunication industry and surrounding regulations and legislation
Process and procedure driven
Excellent communication skills
Ability to work on own initiative and as part of a team
Good planning and organizational skills
Ability to cope with pressure
Ability to cope with change

Education

Good first degree in relevant field
2-5 years experience in similar position.

Application Closing Date
2nd January, 2013

Method of Application
Interested and qualified candidates should
Click here to apply online

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