Customer Care Representative at BolfyNG

Our company, BolfyNG (Bids Online For You Nigeria Limited), is a newly setup innovative E-procurement company. We provide an online market platform that connects Nigerian Public Sector Organisations(PSOs), Private Sector and Non governmental Organisations looking to bid and win contracts with businesses In order to realize our objectives,

We seek to employ visionary, seIf-motivated competent and hardworking individuals for the below vacant position of:

Job Title: Customer Care Representative

Description
Reporting to the Business Development Manager the successful candidates will have primary responsibility for relationship management with a view to enhance customer experience In the overall interest of the organisation

The major responsibilities/Job Description for the position include but not limited to:

• Outbound calls to new trial/ browsers users and prospecting lists
• Welcome new trial users and upsell subscription services.
• Provide further assistance and training to potential clients
• Handle new invitation warrn sales calls, invite them to BolfyNG.com and the different services we provide
• Follow up on expired trial service accounts to sell subscription service and provide feedback
• Training of new users, and Prospecting new clients

Qualification and Requirements

• Relevant educational qualifications,
• 3-5 years of customer service experience is preferred
• Excellent customer service/sales skills, drive and resourcefulness
• Proactive approach to customers and a sale focused attitude
• A Detailed oriented, Quick Learner and Self motivated individual
• Multi task Ability,
• Strong computer skill including MS Office and Outlook experience

Application Closing Date
11th March, 2013

Method of Application
Interested and qualified candidates should send your application and Resume(CV) in MS Word Format, quoting job title applied for as the subject of the email to: "Chief Executive Officer"  to: [email protected]

Only Shortlisted candidates will be contacted