ICT Officers at Action Against Hunger | ACF-International

Action Against Hunger | ACF-International works to save lives by combating hunger and diseases that threaten the lives of vulnerable communities, through nutrition, food security, water and sanitation, health and advocacy.

We are recruiting to fill the position below:

Job Title: ICT Officer

Location: Damaturu, Yobe

Position Overview

• The overall objective of this position is to ensure that ACF Nigeria mission has well maintained, up-to-standard IT, HF/VHF radio, satellite, internet, mobile phone and GPS equipment.

Specific Objectives

• Focal point for all technical ITC issues for office and field staff.
• Solve or repair minor computer problems: on-site and remote troubleshooting in capital and field offices.
• Carry out regular maintenance for IT hardware.
• Regular field visits to bases to resolve ITC issues and make recommendations for improvement and equipment replacement.
• Ensure that the printers function properly (ink and toner cartridges and networking, etc.).
• Install or update software necessary for the work of the teams and check the validity of licences.
• Labelling and registering new ITC equipment, create equipment ID cards and equipment folders for them, issue equipment to users using ACF standard forms.
• Update equipment with new ITC equipment and every time there is a change in user.
• Maintain a laptop maintenance log and ensure that all staff have well-functioning ITC equipment, and report to line manager whenever re-ordering is necessary.
• Maintain mobile phone account list and liaise with Finance regarding opening and closing phone accounts.
• Track and report on monthly mobile and satellite phone bills to ensure that there is no unauthorized usage.
• Ensure that ACF staff are using their equipment in line with ACF ITC policy.
• Ensure the standard ACF communication procedures are respected in the capital and on the bases.
• Conduct computer, radio, satphone and other equipment training as and when required.

Qualifications

•  Bachelor’s degree in Information Technology/ Engineering.

Essential Skills and Experience:

• Min 2 years’ experience in the IT sector, in IT support.
• Strong verbal, written and communication skills; approachable, diplomatic, able to maintain confidentiality ; able to work effectively in diverse, cross-cultural teams in a complex, multi-site work environment.
• Computer literacy including all Microsoft Office programs (Word, Excel, PowerPoint).
• Fluency in English.
• Excellent attention to detail, highly organized, rigorous, self-motivated, strong sense of responsibility, ability to work independently.
• Capacity for analysis, synthesis and reporting of large amounts of information.
• Willingness to travel to field sites.

Preferred Skills and Experience:

• Previous experience working for NGOs an asset, particularly international and/or health related NGOs.
• Fluency in one or more National/regional languages an asset.

Application Closing Date
20th March, 2017.

How to Apply
Interested and qualified candidates should submit their application by email to: [email protected]

Note

• To be considered, applications must include a CV and letter of interest, and indicate the full position title and location in the email subject line.
• Also note that applications will be processed on FIRST COME FIRST SERVED basis and any application received without these specifications will not be considered. 
• Only shortlisted candidate will be contacted.
• Qualified women and men are encouraged to apply.