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Telemarketer at Novel Interactive Technologies

Posted on Fri 05th May, 2017 - hotnigerianjobs.com --- (0 comments)


Novel Interactive Technologies is an Information Technology / Business Information Systems organisation. Our business centres around developing and implementing technology/business solutions. We are also big on facilitating technology/business training.

We are recruiting to fill the vacant position below:

Job Title: Telemarketer

Location: Lagos

Job Descriptions
  • Novel Interactive Technologies is looking to hire a telemarketing professional to generate sales either by cold calling or answering requests in a fast-paced environment.
  • The successful candidate will be responsible for influencing existing or potential customers to buy products or services.
  • An ideal telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs.
  • He or she will also be patient and cool-tempered to deal with aggressiveness and complaints.
Main Responsibilities
  • To get in touch with business owners or individuals via the phone to promote products, services and/or charitable causes.
  • To modify scripted transaction pitches to meet the needs of particular entities.
  • To record buyer details, including reactions to the product and/or services offered.
  • To take orders for goods and services over the phone.
  • To explain the product or service to potential customers.
  • To provide pricing details and handle customer questions.
  • To obtain customer information, including names and addresses.
  • To receive orders over the phone and maintain details in a digital system.
  • To record customer details and details of transactions.
  • To obtain contact details of potential customers from sources such as digital directories and alternative sources.
  • To schedule appointments for sales staff to meet prospective customers and conduct customer and market surveys.
  • To make phone calls to prospective customers who respond to advertisements.
  • To contact customers regularly to follow up on initial interactions.
Job Requirements
  • Tangible experience as a telemarketer or similar customer-related role.
  • Tangible track record of high sales conversion rates preferably over the phone
  • Working knowledge, or strong desire to learn relevant computer programs (e.g. CRM software)
  • Persistent and results-oriented
  • Patient and able to appropriately handle diverse customer reactions.
Application Closing Date
26th May, 2017.

Method of Application
Interested and qualified candidates should send their CV's to: [email protected]

Note: Kindly remember to write a brief introduction of yourself in the body of the email.

  

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