Database Administrator at the Ikeja Electricity Distribution Company (IKEDC)

Ikeja Electricity Distribution Company (IKEDC) - Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja Electric), Nigeria's largest power distribution network powers lives and businesses with innovation and unwavering drive for excellence. The company began its new phase of growth and expansion on November 1st, 2013 following the handover of the defunct Power Holding Company of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria.

We are recruiting to fill the position below:

Job Title: Database Administrator

Location: Lagos
Reporting To: Application Support Team Lead

Role Purpose

• The Role of the Database administrator has responsibility for planning and development as well maintaining the performance, integrity and security of enterprise database systems.

Responsibilities
Database Administration:  

• Establish the needs of users and monitoring user access and security
• Monitor performance and managing parameters to provide fast responses to users
• Capacity Planning
• Maintain system stability and high availability
• Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex problems
• Manage problems from identification through to resolution
• Applying database and operating system upgrades and updates
• Deploy application releases and configuration changes
• Develop implementation, backup and roll-back plans
• Act as a technical resource for internal and external projects
• Adhere to appropriate departmental and company procedures and policies (i.e. change control, security and auditing, release, configuration, problem and incident management)
• Maintain good working relationships with internal departments as well as third-party vendors

Personal and Team Development:

• Share / spread knowledge with team members as well as internal teams (client services, service desk, development)
• Pro-active in maintaining and increasing the teams and your own technical knowledge
• Identify training needs or requirements for yourself individually and for the team

Documentation:

• Ensure incidents and problems are up-to-date
• Ensure release and configuration request are up-to-date with appropriate and backup

Critical  Success Factors

• Achieving high levels of user satisfaction
• Demonstration of ownership of problems
• Measured contribution towards the reduction of aged problems
• Measured contribution towards maintaining a level of expectations with customers internally/externally for services provided
• System availability meets agreed SLA
• Incidents and problems are resolved within OLA and SLA
• Delivering projects within agreed timeframes
• Compliance with departmental procedures and policies

Minimum Qualifications
Technical Skills and Experiences:

• 3+ years’ experience in administering Linux and Windows 2008 Server environments
• Experience with supporting multi-tier infrastructures
• 3+ years’ experience in supporting and administering Microsoft SQL Server RDBMS
• Experience in supporting Microsoft Windows Server 2008 Application and Web Servers
• Experience with maintaining and supporting virtualized environments (VMware)

Desirable:

• Oracle Database Administration
• Microsoft SQL Server Administration
• Reporting and Business Intelligence
• Technical Degree/Qualification

Technical Competencies
Functional Skills and Experiences:

• Good understanding of database systems
• Good understanding of enterprise IT systems
• Extensive problem solving and debugging skills
• Ability to independently apply production upgrades and support the products and technologies
• Experience in providing services to agreed SLA’s and OLA’s
• Excellent organizational, interpersonal and communication skills
• Flexible in working outside of core business hours at short-notice

Behavioral Competencies
Personal Qualities:

• Strong customer service and support focus with a desire to deliver a high quality service
• Self-motivated and highly professional with ability to lead and take ownership and responsibility
• Ability to multi-task, work under pressure and to tight deadlines
• A desire to learn and improve skills and knowledge
• Fast learner, energetic and enthusiastic
• Adaptable and flexible to business demands
• Positive ‘can-do’ attitude
• Team player

Application Closing Date
4th September, 2017.

How to Apply
Interested and qualified candidates should:
Click here to apply online