Hotel Supervisor at Simeons Pivot Resources

Posted on Mon 22nd Jan, 2018 - hotnigerianjobs.com --- (0 comments)

Simeons Pivot Resources is recruiting for one of our clients in the hospitality sector around Lekki axis the fill the position below:

Job Title: Hotel Supervisor

Location: Lagos

Job Description
Duties:

Coordinate guest arrivals and departures.
The supervisor approaches guests to ensure they are enjoying their stay and makes sure any guest complaint or request gets handled immediately by front office, housekeeping or dining room staff.
The supervisor assists with and oversees guest check-in and check-out of the hotel.
The supervisor ensures that all front desk employees engage politely and attentively with incoming and departing guests.
He or She assists with cashier functions, including taking large cash amounts and handling invoices for groups and large parties.
The supervisor also assists the front office team in making reservations and answers incoming telephone calls.
Assist guests with special requests.
The supervisor also directs guests to areas in the hotel and offers services like hotel and restaurant tours and booking reservations
The supervisor follows up with guest requests and reports more complicated needs--like negotiating prices and rooms--to hotel management.

Skills and Qualification

Leadership and customer service skills,
Genuine friendly attitude
Always attentive and compassionate to guest requests and complaints
Open to all graduates, a Degree/HND in the following subjects may increase your chances:
Business or management;
Hotel and hospitality management;
Travel, tourism or leisure studies
Minimum of 2 years working experience.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV's to: jobs@simeonspivot.com

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