Bar Supervisor at Hilton Worldwide

Hilton Worldwide is one of the largest and fastest growing hospitality companies in the world, with more than 4,200 hotels, resorts and timeshare properties comprising more than 690,000 rooms in 93 countries and territories.

We are recruiting to fill the position below:

Job Title: Bar Supervisor

Job ID: HOT04YVO
Location: Ikeja, Lagos

Job Summary

• A Bar Supervisor oversees the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.

Responsibilities
As a Bar Supervisor, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Maintain an effective bar service with an emphasis on high quality, efficient service
• Check that Guest service standards are set, implemented and monitored, and continuously evaluated
• Set-up of the outlet in accordance with the pre-determined standards of the operation
• Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
• Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it
• Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied
• Ensure all Team Members are impeccably presented and adhere to the correct uniform standards
• Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures
• Complete all necessary administration in accordance with Company procedures relating to all staff members
• Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques

Requirements
A Bar Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• A warm personality, attentive and smartly presentable
• An ability to listen and respond to demanding Guest needs
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Flexibility to respond to a range of different work situations
• Should at least have more 3 years working experience in a 5 star Hotel

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Customer Service experience in a supervisory capacity
• Passion for delivering exceptional levels of Guest service
• A basic level of IT proficiency

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online