Data Services Support Engineer (Packet Core - Supervisory) at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the vacant position below:

Job Title: Data Services Support Engineer (Packet Core - Supervisory)

Location: Lagos

Job Description

• To provide high availability of the MTN Nigeria Packet Data Network through effective operation, proactive and reactive maintenance of the Packet Core and network service infrastructure to achieve strategic business objectives.
• Maintain standards for Mobile Data Network access control and auditing, providing optimization and cost effective input to the Mobile Data Network design.
• Develop optimal and cost-effective Mobile Data Network strategy for MTNN, ensuring Mobile Data projects match marketing and sales requirements.
• Analyze and provide information on bandwidth usage, user application/experience and critical upgrades on the Mobile Data Network.
• Monitor adherence to processes and procedures to ensure conformance to best practices, thereby identifying opportunities for improvements.
• Coordinate the implementation of Mobile Data Network planning functions to achieve the quality and key performance indicators (KPIs), as well as marketing and sales targets defined by the business
• Coordinate vendor-related emergency maintenance on Mobile Data Network.
• Oversee constant tracking, monitoring and resolving of faults on the Mobile/Fixed Data Network.
• Oversee proper implementation of change requests and planned work.
• Manage network performance, bandwidth usage and configuration, ensuring conformance with set KPIs.
• Understand the telecommunication industry local trends and developments, thereby assessing the impact on MTN’s current and future business.
• Monitor performance statistics and generate weekly reports, providing monthly and quarterly progress updates on Mobile Data projects.
• Ensure value is created from Customer engagement & Operations:
• Support relevant units to develop the required contractual documents for Mobile Data projects, ensuring Mobile Data projects are implemented in accordance with the agreed plan and strategy.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Job Condition

• Normal MTNN working conditions
• May be required to work extended hours
• Open plan office

Requirements, Experience & Training
Education:

• Fluent in English
• First degree in Electrical/ Electronics or Computer Engineering
• UNIX Certification
• Ericsson Certification/Training

Experience:

• Minimum of 3 years’ experience in an area of specialisation; with experience working with others
• Experience in Ericsson Evolved Packet Core/Switched and MPBN Networks; Protocols, Devices and Certifications
• Experience in a GSM environment preferably in a high-level support role in the Core Network.
• Experience in support of a multi-vendor Mobile Data Network and Enterprise environment.
• Experience in WAP Gateways (MSP), DNSes, Radius (AAA), PCRF (SAPC), HSS Service Nodes.
• Experience working on complex, commercially sensitive Mobile Data Network projects (e.g. technology evaluations/integration, due diligence, etc)
• Experience in UNIX/Linux Systems, SGSN/MME, GGSN/EPG/PGW/SGW, DPI/SACC, Standards and Technologies

Training:

• Advanced MPBN Training
• Advanced GGSN/SGSN Training
• Advanced UNIX Training
• Mobile/Fixed Data Network Vendor-related Courses ( SAPC, PCrF, MSP, Radius, AAA)

Minimum qualification:

• B.Eng, B.Tech or HND.

Application Closing Date
14th March, 2018.

How to Apply
Interested and qualified candidates should:
Click here to apply online