Sales Manager, Customer Service at Buhler Nigeria

Buhler Nigeria is based in Lagos. We are offering access to faster after-sales and service with local expertise. Buhler Nigeria provides the entire range of products and services of the Buhler Group, being the competent partner when it comes to machines, plants and services for grain and food processing as well as for producing high-quality materials.

We are looking for a qualified and committed individual to be part of our team in the position below:

Job Title: Sales Manager, Customer Service

Location: Lagos

Duties

• Leading the Customer Service sales team in Nigeria
• Responsible for Customer Service sales with special emphasis on:
  • Automation retrofits
  • Single machines
  • Customer Service projects (investment < USD 1m)
• Lead and develop strong CS sales team: manages and plans team (sales calls and service calls) and is the interface to back-office and Center of Competence. Ensures the communication between the CS Sales team and the plant sales team
• Build strong relationships with customers in co-ordination with Plant + Equipment sales team
• Positively represent the company with all external/internal stakeholders
• Ensure security and optimal working conditions for the employees
• Define and implement the strategic and operational plan –(CS Grand Slam / Hoshin Kanri initiatives)
• Keep customer data up to date in CRM and follow up leads and opportunities

Qualifications

• A Technical background is essential and an Engineering University Degree or equivalent would be a distinct advantage
• Minimum 5 years of sound professional experience in sales
• Fundamentals of business administration and marketing
• Leadership training (Advantageous)

What We Offer

• International, successful company with sustainable prospects for the future
• Wide technical & modern environment with interesting challenges
• Professional environment with an open communication culture
• Exciting development and training opportunities
• Great, dynamic work environment

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online